Frequently Asked Questions
•How do I access the diagnostic mode on my Whirlpool washer to retrieve more specific error information?
The diagnostic mode access varies by model. Typically, it involves a specific sequence of button presses (e.g., pressing and holding START for 3 seconds, or alternating between two buttons rapidly). Consult your washer's service manual or search online for the specific button combination for your model number.
•Where can I find the main control board on my specific Whirlpool washer model?
The main control board is generally located behind the control panel. You'll usually need to remove screws (often using a 1/4-inch nut driver or a Torx bit) to access the control panel. Once removed, the main control board will be visible. Refer to a parts diagram or repair video for your specific model for precise location and removal instructions.
•What voltage should I expect to see at the main control board, and where should I measure it?
You should expect to see 120V AC at the main power input terminals of the control board. These terminals are typically labeled L1 and Neutral. Use a multimeter set to AC voltage to measure between these terminals. Also, verify the ground connection to the chassis or ground terminal is properly connected.