Frequently Asked Questions
•How do I remove the agitator?
The agitator typically has a cap that needs to be pried off with a flathead screwdriver. Underneath, there may be a bolt or nut that needs to be removed using a socket or wrench. Once removed, the agitator should lift straight up. Some models have a direct drive system where the agitator connects directly to the motor shaft. Inspect the parts for damage or wear during removal.
•What does the drive block look like, and where is it located?
The drive block is a plastic or metal component that connects the motor shaft to the agitator. It is typically located underneath the agitator, connecting it to the transmission. It's often white or gray and has a square or rectangular shape with splines or teeth that engage with the agitator and motor shaft.
•If I don't find any foreign objects, should I still replace the agitator dogs?
If the agitator dogs appear worn, rounded, or have lost their sharp edges, replacing them is recommended, even if no foreign objects are found. Worn agitator dogs can cause weak or ineffective agitation, contributing to the metallic tinkling noise as they slip during the agitation cycle.