Whirlpool Top Load Washer (2025) Error Code F7 E5:... | appliancefaults.com

Technical Background:

The F7 E5 error code on Whirlpool Top Load 2025 washers indicates a motor communication error between the main control unit (MCU) and the motor. The MCU sends signals to the motor to control its speed and direction. If the MCU doesn't receive the expected feedback, it triggers the error. This often involves a voltage path from the MCU to the motor and a separate voltage path returning data from the motor to the MCU.

Symptoms:

The Whirlpool Top Load 2025 washer displays an F7 E5 error code and may not spin or agitate correctly. The washer might fill with water, but the motor won't start, or the motor might try to start and then stop.

Possible Causes:

Motor control unit (MCU) failure
Wiring harness issue between the MCU and the motor
Foreign object obstructing motor movement
Faulty motor
Loose connection at the motor or MCU

Solution:

1

Disconnect power to the washer at the breaker panel.
2

Access the MCU. This typically involves removing the top panel using a putty knife to release the clips and a 1/4-inch nut driver.
3

Inspect the wiring harness connecting the motor to the MCU for any damage, loose connections, or corrosion. Repair or replace as needed.
4

Check the motor windings for continuity using a multimeter. A reading of OL (open loop) indicates a faulty motor.
5

Verify the voltage supply to the motor from the MCU during the spin cycle. You should see approximately 120V AC. No voltage indicates an MCU issue.
6

If the wiring and motor test okay, replace the MCU with a new, compatible Whirlpool part.
7

Reassemble the washer and test its operation.

Safety Warning:

Always disconnect power to the appliance at the breaker panel before performing any repairs. Use Lock-Out/Tag-Out (LOTO) procedures to prevent accidental power-up. High voltage is present when the washer is powered on.

Prevention:

Periodically check and clean the drain pump filter to prevent debris from entering and potentially damaging the motor or MCU. Avoid overloading the washer to reduce strain on the motor. Inspect wiring harnesses annually for wear.

Expert Tip:

Enter diagnostic mode by pressing the following sequence with the control knob: Turn the knob to the right one click, then three clicks to the left, then one click to the right again. Then, press the start button. This will allow you to read any stored error codes and test individual components.

Frequently Asked Questions

•What is the part number for the MCU on a Whirlpool Top Load 2025?

The part number for the MCU will vary depending on the specific revision of the 2025 model. Consult the appliance's service manual or a parts supplier's website using the model number and serial number to ensure compatibility.

•How do I test the motor windings with a multimeter?

Set your multimeter to the ohms setting. Disconnect the motor from the wiring harness. Place one probe on each of the motor terminals. You should see a low resistance reading (typically a few ohms). An open loop (OL) reading indicates a broken winding and a faulty motor.

•Where is the drain pump filter located on a Whirlpool Top Load 2025?

The drain pump filter is usually located at the front, bottom right of the washer. You may need to remove an access panel using a flathead screwdriver or a 5/16-inch socket to reach the filter.

Whirlpool Top Load Washer (2025) Error Code F7 E5: Troubleshooting and Fix

Technical Background:

Symptoms:

Possible Causes:

Solution:

Safety Warning:

Prevention:

Expert Tip:

Frequently Asked Questions

•What is the part number for the MCU on a Whirlpool Top Load 2025?

•How do I test the motor windings with a multimeter?

•Where is the drain pump filter located on a Whirlpool Top Load 2025?

Related questions

Technical Background:

Symptoms:

Possible Causes:

Solution:

Safety Warning:

Prevention:

Expert Tip: