Whirlpool Load & Go™: Cleaning Internal Lines to Remove... | appliancefaults.com

Technical Background:

The MCU (Main Control Unit) controls the pumps and valves that release detergent from the Load & Go system. Blockages or mold growth disrupt the pump pressure and flow, preventing proper dispensing. The dispenser motor operates on 12V DC.

Symptoms:

The Load & Go dispenser isn't dispensing detergent properly, or the laundry has a musty odor. You may see visible mold or buildup in the dispenser drawer or around the nozzles.

Possible Causes:

Infrequent use of the Load & Go dispenser.
Using the wrong type of detergent.
Hard water deposits building up in the lines.
Leaving detergent residue in the dispenser for extended periods.
Incorrect water temperature settings during wash cycles.

Solution:

1

Unplug the washer from the 120V AC outlet and turn off the water supply valves.
2

Remove the Load & Go dispenser drawer.
3

Prepare a cleaning solution of 1 cup of bleach diluted in 1 gallon of warm water.
4

Using a small funnel, carefully pour the cleaning solution into each of the Load & Go compartments.
5

Allow the solution to sit in the dispenser lines for at least 30 minutes, but no more than 1 hour.
6

Flush the system by running a clean washer cycle with the dispenser drawer empty. Repeat if necessary.
7

Inspect the dispenser drawer and spray nozzles for debris; clean as needed with a soft brush and warm water.

Safety Warning:

Always disconnect power to the appliance before performing any maintenance or repairs. Wear rubber gloves and eye protection when working with bleach. Follow Lock-Out/Tag-Out (LOTO) procedures.

Prevention:

Use the Load & Go dispenser regularly. Periodically run a cleaning cycle with a washing machine cleaner designed for high-efficiency washers. Use only HE (High-Efficiency) detergent to prevent excessive suds and residue buildup.

Expert Tip:

To test the Load & Go pumps independently, enter service mode by pressing and holding the Start/Pause button for 3 seconds while simultaneously pressing the cycle selection knob rapidly three times within 5 seconds. Navigate to the pump test function and activate each pump individually.

Frequently Asked Questions

•How often should I clean the Load & Go dispenser?

Ideally, you should clean the Load & Go dispenser every 1-3 months, depending on usage and water hardness. If you notice any buildup or odor, clean it immediately.

•What kind of detergent is best for the Load & Go system?

Only use High-Efficiency (HE) detergent in the Load & Go system. HE detergent is low-sudsing and prevents buildup in the dispenser lines.

•Can I use vinegar instead of bleach to clean the dispenser?

Yes, vinegar can be used as a milder alternative to bleach. Use 1 cup of white vinegar diluted in 1 gallon of warm water. Vinegar is effective for removing hard water deposits but may not be as effective as bleach for killing mold.

Whirlpool Load & Go™: Cleaning Internal Lines to Remove Mold and Buildup

Technical Background:

Symptoms:

Possible Causes:

Solution:

Safety Warning:

Prevention:

Expert Tip:

Frequently Asked Questions

•How often should I clean the Load & Go dispenser?

•What kind of detergent is best for the Load & Go system?

•Can I use vinegar instead of bleach to clean the dispenser?

Related questions

Technical Background:

Symptoms:

Possible Causes:

Solution:

Safety Warning:

Prevention:

Expert Tip: