Whirlpool Refrigerator EveryDrop™ Filter Reset Not... | appliancefaults.com

Technical Background:

The filter reset function is typically controlled by the main control unit (MCU) based on input from the user interface control board. When the filter reset button is pressed, the user interface board sends a signal to the MCU. The MCU then resets the filter life counter and turns off the filter indicator light. This involves low-voltage DC signals (typically 5V DC) traveling through wiring harnesses between the user interface board and the MCU.

Symptoms:

The homeowner reports that after replacing the water filter in their Whirlpool EveryDrop™ 2025 refrigerator, they cannot reset the filter indicator light using the filter reset button on the user interface panel.

Possible Causes:

Faulty filter reset button
Defective user interface control board
Wiring harness issue between the UI board and the main control board
Problem with the main control board (MCU)
Incorrect filter system
Software glitch requiring a power cycle

Solution:

1

Unplug the refrigerator from the outlet or turn off the breaker in the breaker panel.
2

Visually inspect the filter reset button for any physical damage or if it's sticking. Clean the button area with a soft cloth.
3

Use a multimeter to check the continuity of the filter reset button when pressed. It should show continuity when pressed and an open circuit when released. If not, replace the user interface board.
4

Check the wiring harness between the user interface board and the main control board for loose connections, frayed wires, or corrosion. Repair or replace as necessary.
5

Using a multimeter set to DC voltage, verify the voltage supply (typically 5V DC) to the user interface board. This can usually be measured at the connector on the back of the user interface. Refer to the wiring diagram for the correct pins.
6

If the voltage is present and all connections are good, try a hard reset: Unplug the refrigerator for 5 minutes, then plug it back in.
7

If the problem persists, suspect a faulty user interface control board or a faulty main control board. Begin by replacing the user interface control board. If the issue is not resolved, replace the main control board.

Safety Warning:

Always disconnect power to the refrigerator (Lock Out/Tag Out - LOTO) before performing any electrical tests or repairs. Be aware of high voltage (120V AC) at the power cord and within the control panel.

Prevention:

Replace the water filter according to the manufacturer's recommended schedule (typically every 6 months). Avoid excessive force when pressing the filter reset button.

Expert Tip:

Some Whirlpool models have a service mode that can be accessed by pressing a specific sequence of buttons on the user interface. Consult the service manual for the exact sequence for your model. This service mode might allow you to manually reset the filter timer or diagnose other issues.

Frequently Asked Questions

•How do I access the service mode on this model?

The service mode access sequence varies by model. Refer to the refrigerator's service manual or search online using your model number and 'service mode' to find the correct sequence.

•Where is the main control board located?

The main control board is typically located behind an access panel at the rear of the refrigerator, often near the compressor.

•What voltage should I expect to see at the filter reset button when it's pressed?

When the filter reset button is pressed, you should see close to 0V DC on one of the pins going to the main control board, indicating a closed circuit, and usually 5V DC or other low voltage on the supply pin.

Whirlpool Refrigerator EveryDrop™ Filter Reset Not Working: 2025 Models Troubleshooting

Technical Background:

Symptoms:

Possible Causes:

Solution:

Safety Warning:

Prevention:

Expert Tip:

Frequently Asked Questions

•How do I access the service mode on this model?

•Where is the main control board located?

•What voltage should I expect to see at the filter reset button when it's pressed?

Related questions

Technical Background:

Symptoms:

Possible Causes:

Solution:

Safety Warning:

Prevention:

Expert Tip: