Frequently Asked Questions
•Where can I find the wiring diagram for my Viking range model?
The wiring diagram is usually located inside the range, often taped to the back panel or inside the control panel. You can also try searching online using the model number of your range, or contacting Viking customer support.
•What voltage should I expect to see on the communication wires between the MCU and the display board?
The communication voltage is typically a low-voltage DC signal, around 3-5V DC. Refer to the wiring diagram for specific voltage levels for your model.
•Is there a specific way to test the main control board or the display board to confirm which one is faulty?
Testing these boards directly requires specialized equipment and knowledge. The best approach for homeowners is often to replace the display board first, as it's the less expensive option and a common cause of communication errors. If the problem persists, then replace the main control board.