Speed Queen Front Load Washer: Drum Loose and Rattling -... | appliancefaults.com

Technical Background:

The Speed Queen front load washer uses a Motor Control Unit (MCU) to manage the motor speed and cycle timing. The MCU receives feedback from sensors and controls the motor via triacs. Drum stability depends on properly functioning drum supports, springs, dampers, and counterweights. Voltage paths for these components are primarily 120V AC to the motor and sensors, with lower voltage DC signals for control.

Symptoms:

The homeowner reports a loud rattling noise during the wash and spin cycles. The drum feels loose and moves excessively when pushed by hand. There may also be banging sounds, especially during high-speed spin.

Possible Causes:

Damaged or worn drum support spider
Broken or weakened drum springs
Failed drum shock absorbers (dampers)
Loose or detached counterweights
Worn or damaged drum bearings
Foreign object lodged in the drum assembly

Solution:

1

Disconnect power to the washer at the breaker panel. Verify 0V AC at the wall receptacle using a multimeter.
2

Remove the top panel of the washer using a 1/4-inch nut driver to access the internal components.
3

Inspect the drum support spider for cracks or breaks. It's located at the back of the drum.
4

Check the drum springs for proper tension and any signs of damage or detachment. These are typically located at the top or sides of the drum assembly.
5

Examine the shock absorbers for leaks or damage. Test their resistance by compressing and extending them.
6

Inspect the counterweights for looseness or detachment. Tighten any loose bolts using a socket set (typically metric).
7

With the machine unplugged and safe to touch, rotate the drum manually to identify where the rattling sound is emanating from. This may require partial disassembly to inspect the drum bearings.

Safety Warning:

Always disconnect power before working on any appliance. Lock Out Tag Out (LOTO) procedures should be followed. Capacitors can store a dangerous electrical charge even after the appliance is unplugged. High voltage is present in the control panel and motor circuits.

Prevention:

Avoid overloading the washer. Regularly inspect and clean the door seal to prevent mold and mildew buildup. Use the correct type and amount of detergent. Consider a washer cleaner every 3-6 months to remove buildup and odors.

Expert Tip:

Some Speed Queen models have a diagnostic mode. To enter the diagnostic mode, press and hold the cycle selector knob while simultaneously pressing the start button. Refer to the service manual for specific error codes and troubleshooting steps.

Frequently Asked Questions

•How do I test the drum support spider without removing the entire drum assembly?

While it's difficult to definitively test without removal, you can visually inspect it by removing the rear access panel and using a flashlight. Look for cracks, especially around the spider arms where they attach to the drum. Also, try to move the drum up and down and side to side to check for excessive play which would be an indication that the spider is damaged.

•What type of grease should I use on the drum bearings if they need to be lubricated?

Use a high-quality, waterproof, and high-temperature lithium-based grease specifically designed for bearings. Automotive wheel bearing grease will often work well. Avoid using general-purpose greases, as they may not provide adequate lubrication or protection against water and heat.

•Where can I find a service manual for my specific Speed Queen front load washer model?

You can often find service manuals online by searching for your model number followed by 'service manual' or 'repair manual.' Websites like AppliancePartsPros, RepairClinic, and even eBay may have downloadable or purchasable manuals. Ensure the manual matches your exact model number for accurate information.

Speed Queen Front Load Washer: Drum Loose and Rattling - Troubleshooting Guide

Technical Background:

Symptoms:

Possible Causes:

Solution:

Safety Warning:

Prevention:

Expert Tip:

Frequently Asked Questions

•How do I test the drum support spider without removing the entire drum assembly?

•What type of grease should I use on the drum bearings if they need to be lubricated?

•Where can I find a service manual for my specific Speed Queen front load washer model?

Related questions

Technical Background:

Symptoms:

Possible Causes:

Solution:

Safety Warning:

Prevention:

Expert Tip: