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Siemens Washing Machine Error Codes

Expert reference guide covering all Siemens washing machine diagnostic codes with comprehensive troubleshooting procedures and professional repair guidance

Quickly identify problems with your Siemens washer and learn the correct response procedures

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Siemens Washing Machine Models

Siemens is a premium appliance brand under the BSH Group, offering high-quality washing machines designed for discerning homeowners. Siemens washing machines are known for their advanced technology, energy efficiency, and innovative features such as iQdrive motor technology, i-DOS automatic detergent dosing, and intelligent wash programs. The brand offers a comprehensive range of washing machine models including front-loading and top-loading models in various capacities. Popular series include the iQ500 and iQ700 lines, featuring advanced sensors, energy-efficient operation, and smart connectivity options. These diagnostic codes are applicable to the majority of Siemens washing machine models available in the US market. Error indicators typically manifest as error codes displayed on the washing machine control panel, LED status lights, or digital displays, providing comprehensive diagnostic information for homeowners and service technicians.

How to Read Error Codes

• Check washing machine control panel for error code display
• Review LED status indicators on washer
• Look for error messages on digital displays
• Note error code format (e.g., E:01, E01, E:02, E02)
• Consult Siemens owner's manual for your specific model
• Error codes typically start with "E:" or "E" followed by numbers

Siemens Washer Features

• iQdrive Motor - Direct drive technology
• i-DOS - Automatic detergent dosing
• Home Connect - Smart connectivity
• Energy Efficient - A+++ ratings
• VarioPerfect - Time or energy optimized
• SpeedPerfect - Faster wash cycles

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Understanding Diagnostic Codes

Siemens washing machines incorporate sophisticated diagnostic capabilities that automatically detect operational issues. When a problem is identified, the system communicates through error codes displayed on the washing machine control panel, LED status indicators, and digital displays. This intelligent diagnostic framework enables rapid problem identification and helps determine the appropriate response. All Siemens washing machine series utilize continuous performance monitoring with real-time error detection. Error codes typically follow the format "E:" or "E" followed by a two-digit number (e.g., E:01, E01, E:02, E02, E:03, E03), indicating specific system conditions or faults. Error codes may vary slightly depending on model and firmware version. Always reference your specific model's owner's manual for precise code definitions and consult with a certified Siemens service technician for professional diagnosis and repair.

US Market Note: Siemens washing machines are distributed in the US market through authorized dealers and service networks. For service and support, contact Siemens customer service or an authorized BSH Group service provider. Always verify model compatibility and availability of parts for US models.

Water Supply and Fill Errors

Issues with water intake, water pressure, and fill system.

Code	Meaning	Possible Causes	Solutions
E:01 / E01	Water Inlet Error - Water is not entering the machine or water pressure is too low	•Water supply valve closed •Low water pressure •Clogged water inlet filter •Faulty water inlet valve •Kinked water supply hose •Water supply hose disconnected	Check water supply valves are fully open Verify water pressure is adequate (minimum 0.5 bar / 7 PSI) Inspect water supply hoses for kinks or damage Clean water inlet filter screens Check water inlet valve connections Test water inlet valve operation If error persists, contact Siemens service technician
E:02 / E02	Water Drain Error - Water is not draining from the machine	•Clogged drain hose •Drain pump obstruction •Kinked drain hose •Drain pump failure •Drain filter blockage •Drain hose height too high	Check drain hose for kinks or clogs Clean drain filter if accessible Inspect drain pump for obstructions Verify drain hose height (maximum 100 cm / 39 inches) Test drain pump operation Check drain hose connection If error persists, contact Siemens service technician
E:17 / E17	Water Level Sensor Error - Error in water level detection	•Faulty water level sensor •Sensor wiring issue •Sensor contamination •Control board error •Water level sensor malfunction	Check water level sensor connections Clean sensor if accessible Test sensor operation If error persists, contact Siemens service technician Water level sensor may need replacement Professional diagnosis required
E:18 / E18	Water Overflow - Water level too high in machine	•Faulty water level sensor •Water inlet valve stuck open •Control board error •Water level sensor malfunction	Stop cycle immediately Drain water manually if possible Check water level sensor Inspect water inlet valve If error persists, contact Siemens service technician This may indicate a serious problem requiring immediate attention

Motor and Drive System Errors

Problems with motor operation, drive system, and mechanical components.

Code	Meaning	Possible Causes	Solutions
E:03 / E03	Motor Error - Error in motor or motor control	•Motor failure •Motor control board error •Motor wiring issue •Motor overload •Drive belt problem •Motor communication error	Unplug washer for 5 minutes and restart Check motor connections Inspect drive belt for damage or wear If error persists, contact Siemens service technician Motor or motor control may need replacement Professional diagnosis required
E:04 / E04	Drum Lock Error - Drum cannot be locked or unlocked	•Faulty door lock mechanism •Door lock wiring issue •Control board error •Lock actuator failure •Door not closing properly	Ensure door is fully closed Check door lock mechanism Unplug washer for 5 minutes and restart If error persists, contact Siemens service technician Door lock may need replacement Do not force door open
E:05 / E05	Unbalanced Load - Unbalanced load detected	•Unevenly distributed laundry •Heavy items on one side •Small load in large capacity washer •Washer not level •Suspension system issue	Redistribute laundry evenly in drum Add more items to balance load if load is too small Check that washer is level (adjust leveling feet) Restart cycle If problem persists, check suspension system Contact Siemens service if problem continues
E:06 / E06	Overload Error - Washer is overloaded	•Too much laundry in drum •Exceeding maximum load capacity •Heavy items exceeding weight limit •Load distribution issue	Remove some items from washer Check load capacity for your model Redistribute load if possible Restart with appropriate load size Follow manufacturer's load capacity guidelines

Temperature and Heating Errors

Issues with water heating, temperature sensors, and heating elements.

Code	Meaning	Possible Causes	Solutions
E:07 / E07	Heating Element Error - Error in heating element or temperature control	•Faulty heating element •Heating element wiring issue •Temperature sensor error •Control board error •Heating element failure	Check heating element connections Test heating element operation If error persists, contact Siemens service technician Heating element may need replacement Professional diagnosis required
E:08 / E08	Temperature Sensor Error - Error in temperature sensor	•Faulty temperature sensor •Sensor wiring issue •Sensor out of range •Open or short circuit in sensor •Sensor calibration error	Check temperature sensor connections Test sensor resistance with multimeter If error persists, contact Siemens service technician Temperature sensor may need replacement Professional diagnosis recommended
E:19 / E19	Water Temperature Too High - Water temperature exceeds safe limit	•Heating element stuck on •Temperature sensor failure •Control board error •Safety system malfunction	Stop cycle immediately Unplug washer Contact Siemens service technician immediately This is a safety issue requiring immediate attention Do not use washer until repaired

Communication and Control Errors

Problems with electronic communication, control boards, and system errors.

Code	Meaning	Possible Causes	Solutions
E:09 / E09	Control Board Error - Error in main control board	•Control board malfunction •EEPROM error •Memory corruption •Internal board failure •Power surge damage	Unplug washer for 5 minutes and restart If error persists, contact Siemens service technician Control board may need replacement Professional diagnosis required
E:10 / E10	Display Communication Error - Communication error between display and control board	•Wiring harness issue •Control board communication failure •Display board error •Loose connections •Communication protocol error	Unplug washer for 5 minutes and restart Check wiring connections between display and control board Inspect for loose or damaged connections If error persists, contact Siemens service technician Control board or display may need replacement Professional diagnosis required
E:11 / E11	EEPROM Error - Error in non-volatile memory	•EEPROM memory fault •Memory corruption •Control board memory error •Data storage failure	Unplug washer for 5 minutes and restart If error persists, contact Siemens service technician Control board may need replacement EEPROM may need to be reprogrammed Professional diagnosis required
E:12 / E12	System Error - General system error	•General system malfunction •Multiple component failure •Control board error •System initialization failure	Unplug washer for 5 minutes and restart If error persists, contact Siemens service technician Professional diagnosis required May require multiple component replacement

Door and Safety Errors

Issues with door lock, safety systems, and door operation.

Code	Meaning	Possible Causes	Solutions
E:13 / E13	Door Not Closed - Door is not properly closed	•Door not fully closed •Faulty door switch •Door switch wiring issue •Obstruction preventing door closure •Door seal issue	Ensure door is fully closed Check for obstructions preventing door closure Test door switch operation Inspect door seal If door switch is faulty, contact Siemens service
E:14 / E14	Door Lock Error - Door lock is not functioning properly	•Faulty door lock mechanism •Door lock wiring issue •Control board error •Lock actuator failure •Door lock stuck	Unplug washer for 5 minutes and restart Check door lock mechanism If door remains locked, contact Siemens service immediately Do not force door open Door lock may need replacement
E:15 / E15	Child Lock Active - Child lock is activated	•Child lock feature enabled •Accidental activation •Control panel setting	Deactivate child lock using control panel Refer to owner's manual for child lock deactivation procedure Press and hold child lock button for 3 seconds This is not an error, but a safety feature

Foam and Detergent Errors

Problems with excessive foam, detergent dispensing, and cleaning agent issues.

Code	Meaning	Possible Causes	Solutions
E:16 / E16	Excessive Foam - Too much foam detected in machine	•Excessive detergent use •Wrong type of detergent •Detergent buildup •Hard water conditions •Too much fabric softener	Run rinse cycle to remove excess foam Use less detergent (follow manufacturer guidelines) Use HE (High Efficiency) detergent for HE washers Run cleaning cycle with washer cleaner Reduce detergent amount for future loads Check detergent dispenser for clogs
E:20 / E20	Detergent Dispenser Error - Error in detergent dispenser	•Detergent dispenser mechanism failure •Dispenser motor error •Dispenser obstruction •Control board error •Dispenser not closing properly	Check detergent dispenser Remove any obstructions Clean dispenser thoroughly Test dispenser operation If error persists, contact Siemens service technician Detergent dispenser may need replacement

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Critical Safety Notice

Do not attempt DIY repairs on your Siemens washing machine without proper knowledge and safety precautions. Many diagnostic codes relate to electrical systems, water systems, or critical safety features. Specific codes requiring immediate professional intervention include: E:19 (Water Temperature Too High), E:09 (Control Board Error), and E:18 (Water Overflow). Upon encountering these codes, especially E:19 which indicates dangerously high water temperature, immediately stop the cycle, unplug the machine, and contact a certified Siemens service technician without delay.

Professional service is recommended for most repairs—contact a licensed appliance repair technician or reach out to Siemens customer service for expert assistance.

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Maintenance Guidelines

Scheduled Service Requirements

✓Professional inspection and service annually by certified technician
✓Monthly visual inspection of washer for damage or wear
✓Clean detergent dispenser monthly
✓Run cleaning cycle monthly with washer cleaner
✓Check for error codes and status messages regularly
✓Follow manufacturer's maintenance schedule

Proactive Maintenance Strategies

✓Keep washer clean to maximize efficiency and lifespan
✓Use proper detergents (HE detergent for HE washers)
✓Inspect hoses and connections for damage or leaks
✓Clean door seal and gasket regularly
✓Ensure adequate ventilation around washer
✓Review system alerts and error codes promptly
✓Leave door slightly open between cycles to prevent odors

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Frequently Asked Questions

What does error code E:01 / E01 mean on my Siemens washer?

E:01 indicates a water inlet error. The machine is not receiving water or water pressure is too low. Check that water supply valves are fully open, verify water pressure is adequate (minimum 0.5 bar / 7 PSI), inspect water supply hoses for kinks or damage, and clean water inlet filter screens. If the error persists, contact a Siemens service technician.

What should I do if I see error code E:02 / E02 (Water Drain Error)?

E:02 indicates water is not draining from the machine. Check the drain hose for kinks or clogs, clean the drain filter if accessible, inspect the drain pump for obstructions, verify drain hose height (maximum 100 cm / 39 inches), and test drain pump operation. If the error persists, contact a Siemens service technician.

What does error code E:05 / E05 (Unbalanced Load) mean?

E:05 indicates an unbalanced load detected. Redistribute laundry evenly in the drum, add more items to balance the load if the load is too small, check that the washer is level (adjust leveling feet), and restart the cycle. If the problem persists, check the suspension system or contact Siemens service.

What should I do if my washer shows error code E:19 / E19 (Water Temperature Too High)?

E:19 indicates water temperature exceeds safe limits. This is a critical safety issue. Stop the cycle immediately, unplug the washer, and contact a Siemens service technician immediately. Do not use the washer until it is repaired. This may indicate a heating element stuck on or temperature sensor failure.

What does error code E:09 / E09 (Control Board Error) mean?

E:09 indicates an error in the main control board. Unplug the washer for 5 minutes and restart. If the error persists, contact a Siemens service technician as the control board may need replacement. Professional diagnosis is required.

How do I check error codes on my Siemens washing machine?

Error codes can be viewed on the washing machine control panel, through LED status indicators, or on digital displays. Check the control panel for error messages (typically in E:## or E## format), observe LED status lights, and consult your owner's manual for your specific model's error code format.

Can I reset error codes by unplugging my washer?

Some error codes (like E:09, E:10, E:11, communication errors) may be resolved by unplugging the washer for 5 minutes and restarting, but many codes indicate conditions that require professional diagnosis. Safety-related codes (E:19, E:18, E:14) should never be reset without professional inspection. Always follow the recommended solutions for each specific error code and contact a certified technician if the error persists.

What should I do if I see error code E:16 / E16 (Excessive Foam)?

E:16 indicates too much foam in the machine. Run a rinse cycle to remove excess foam, use less detergent (follow manufacturer guidelines), use HE (High Efficiency) detergent for HE washers, run a cleaning cycle with washer cleaner, and reduce detergent amount for future loads. Check the detergent dispenser for clogs.