Samsung Washer Error Codes

Water Supply and Fill Errors

Error codes related to water supply, filling, and water inlet issues.

Code	Meaning	Possible Causes	Solutions
E1	Water Supply Error - Insufficient water supply or water inlet valve issue	•Water supply valve closed •Kinked or blocked water inlet hose •Low water pressure •Water inlet valve malfunction •Water filter clogged •Frozen water line	Check that water supply valves are fully open Inspect water inlet hoses for kinks or blockages Verify water pressure is adequate (minimum 20 PSI) Clean or replace water inlet filter if present Check water inlet valve for proper operation Thaw frozen water lines if applicable Test water inlet valve with multimeter if accessible
E2	Fill Timeout Error - Washer not filling within expected time	•Low water pressure •Water inlet valve partially blocked •Water supply valve not fully open •Water inlet hose restriction •Control board timing issue	Verify water pressure is adequate Check water supply valve is fully open Inspect water inlet hose for restrictions Clean water inlet valve Check control board fill timer settings Replace water inlet valve if necessary
E3	Overfill Error - Water level too high	•Water level sensor malfunction •Water inlet valve not closing •Control board sensor issue •Drain pump not operating •Water level sensor failure	Check water level sensor operation Verify water inlet valve closes properly Inspect drain pump operation Test water level sensor Check control board connections Replace faulty components

Drain and Pump Errors

Error codes related to draining, drain pump, and water removal issues.

Code	Meaning	Possible Causes	Solutions
E4	Drain Error - Water not draining properly	•Drain hose kinked or blocked •Drain pump malfunction •Drain filter clogged •Drain hose too high •Foreign object blocking drain •Drain pump impeller damaged	Check drain hose for kinks or obstructions Clean drain filter and remove debris Verify drain hose is positioned correctly (not too high) Inspect drain pump for blockages or damage Remove any foreign objects from drain system Test drain pump operation Check drain pump impeller for damage
E5	Drain Pump Error - Drain pump malfunction	•Drain pump motor failure •Drain pump wiring issue •Drain pump capacitor failure •Control board drain pump relay issue •Drain pump impeller jammed	Check drain pump motor wiring Test drain pump capacitor Inspect drain pump impeller for obstructions Check control board drain pump relay Test drain pump motor windings Replace drain pump if necessary
E6	Drain Timeout Error - Draining taking too long	•Drain hose blockage •Drain pump partially blocked •Drain filter severely clogged •Drain pump impeller damaged •Drain hose positioned too high	Check drain hose for blockages Clean drain filter thoroughly Inspect drain pump for obstructions Verify drain hose positioning Test drain pump operation Clear any blockages in drain system

Motor and Mechanical Errors

Error codes related to wash motor, spin motor, and mechanical components.

Code	Meaning	Possible Causes	Solutions
E7	Motor Error - Washer motor malfunction	•Motor failure •Motor wiring issue •Motor capacitor failure •Control board motor relay issue •Motor overload protection triggered •Belt slipping or broken	Check motor wiring connections Test motor capacitor with multimeter Inspect drive belt for wear or damage Verify motor is not overloaded Check control board motor relay Test motor windings for continuity Replace motor if necessary
E8	Spin Motor Error - Spin motor malfunction	•Spin motor failure •Spin motor wiring issue •Spin motor capacitor failure •Control board spin motor relay issue •Motor overload protection triggered	Check spin motor wiring connections Test spin motor capacitor Verify spin motor is not overloaded Check control board spin motor relay Test spin motor windings Replace spin motor if necessary
E9	Motor Overload Error - Motor overload protection triggered	•Motor overloaded •Motor bearing failure •Mechanical obstruction •Motor capacitor failure •Control board motor relay issue	Check for mechanical obstructions Inspect motor bearings Test motor capacitor Verify motor is not overloaded Check control board motor relay Replace motor if necessary

Door and Safety Errors

Error codes related to door lock, door switch, and safety mechanisms.

Code	Meaning	Possible Causes	Solutions
E10	Door Lock Error - Door not locking or unlocking properly	•Door lock mechanism failure •Door switch malfunction •Door not properly closed •Door lock wiring issue •Control board door lock relay failure	Ensure door is fully closed and latched Check door lock mechanism for proper operation Inspect door switch for continuity Verify door lock wiring connections Test door lock motor or solenoid Check control board door lock relay Replace door lock assembly if necessary
E11	Door Switch Error - Door switch malfunction	•Door switch failure •Door not properly closed •Door switch wiring issue •Door switch not making contact •Control board door switch circuit issue	Ensure door is fully closed Test door switch for continuity Check door switch wiring Verify door switch positioning Check control board door switch circuit Adjust or replace door switch
E12	Unbalanced Load Error - Load is unbalanced	•Clothing unevenly distributed •Heavy items on one side •Washer not level •Suspension system issue •Load too small or too large	Redistribute clothing evenly in drum Ensure washer is level Check suspension system Adjust load size if necessary Run spin cycle again Check for mechanical issues

Temperature and Sensor Errors

Error codes related to temperature sensors, heating, and temperature control.

Code	Meaning	Possible Causes	Solutions
E13	Temperature Sensor Error - Water temperature sensor malfunction	•Temperature sensor failure •Sensor wiring issue •Sensor not properly positioned •Control board sensor circuit issue	Check temperature sensor wiring Test sensor resistance at different temperatures Verify sensor is properly positioned Check control board sensor connections Replace temperature sensor if faulty
E14	Heating Error - Water not heating	•Heating element failure •Heating element wiring issue •High limit thermostat tripped •Control board heating relay failure	Check heating element for continuity Test heating element resistance Check high limit thermostat Verify heating element wiring Check control board heating relay Replace heating element if faulty

Control and System Errors

Error codes related to control board, display, and system-level issues.

Code	Meaning	Possible Causes	Solutions
F1	Control Board Communication Error	•Control board failure •Wiring harness issue •Display board communication failure •Power supply issue •Software error	Unplug washer for 5 minutes and restart Check all wiring harness connections Inspect control board for visible damage Verify power supply to control board Reset washer to factory settings if possible Replace control board if necessary
F2	Power Supply Error - Power supply issue detected	•Power cord issue •Power outlet problem •Fuse blown •Circuit breaker tripped •Power supply board failure	Check power cord for damage Verify power outlet is working Check and replace fuse if necessary Reset circuit breaker Test power supply board Replace power supply components if faulty
F3	Display Error - Display not working or showing incorrect information	•Display board failure •Display wiring issue •Control board display circuit failure •Display board connection problem	Check display board connections Verify display board wiring Test control board display circuit Inspect display board for damage Reset display if possible Replace display board if necessary
F4	Sensor Communication Error - Sensor communication failure	•Sensor wiring harness issue •Multiple sensor failures •Control board sensor circuit failure •Communication bus error	Check all sensor wiring connections Test individual sensors Verify control board sensor circuits Check communication bus connections Replace faulty sensors or control board

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Important Information

If you encounter persistent errors or are unable to resolve an issue using the solutions provided, contact Samsung customer support or a qualified appliance repair technician for professional assistance. Some errors may require technical support, component replacement, or specialized diagnostic equipment that must be handled by authorized service providers. Always unplug the washer before attempting any repairs and never attempt to modify electrical components without proper training. Different Samsung washer models may have model-specific error codes—always consult your washer's user manual for the most accurate information.

For technical support, contact Samsung customer service or consult a qualified appliance repair professional for expert assistance.

Safety Information: Always disconnect power before performing any diagnostic or repair work. Some components may retain electrical charge even after unplugging. If you are unsure about any repair procedure, contact a qualified technician. Working with electrical appliances can be dangerous and may void your warranty if not performed correctly.

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Troubleshooting Guidelines

Common Resolution Steps

✓Always unplug washer before troubleshooting or repairs
✓Check power supply and connections first
✓Clean filters and remove obstructions regularly
✓Verify water supply and drainage
✓Check for visible damage or wear on components
✓Document error codes and symptoms for service calls
✓Reset washer by unplugging for 5 minutes if safe to do so

Prevention Strategies

✓Follow manufacturer's maintenance schedule
✓Clean washer filters monthly
✓Use proper detergents and cleaning products
✓Ensure proper installation and leveling
✓Check water pressure and supply regularly
✓Keep washer manual for reference
✓Schedule professional maintenance as recommended

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Frequently Asked Questions

What should I do if my Samsung washer shows error code E1?

Error code E1 indicates a water supply issue. Check that water supply valves are fully open, inspect water inlet hoses for kinks or blockages, verify water pressure is adequate (minimum 20 PSI), and clean or replace the water inlet filter if present. If the problem persists, check the water inlet valve operation.

How do I fix a drain error (E4)?

Error code E4 indicates a drain problem. Check the drain hose for kinks or obstructions, clean the drain filter and remove debris, verify the drain hose is positioned correctly (not too high), inspect the drain pump for blockages or damage, remove any foreign objects from the drain system, and test drain pump operation.

What causes motor error (E7)?

Error code E7 indicates a washer motor malfunction. Check motor wiring connections, test the motor capacitor with a multimeter, inspect the drive belt for wear or damage, verify the motor is not overloaded, check the control board motor relay, and test motor windings for continuity. Replace the motor if necessary.

What should I do if I see error code E12 (unbalanced load)?

Error code E12 indicates the load is unbalanced. Redistribute clothing evenly in the drum, ensure the washer is level, check the suspension system, adjust load size if necessary, run the spin cycle again, and check for mechanical issues.

How do I resolve a control board error (F1)?

Error code F1 indicates a control board communication error. Try unplugging the washer for 5 minutes and restarting. Check all wiring harness connections, inspect the control board for visible damage, verify power supply to the control board, and reset the washer to factory settings if possible. If the problem persists, the control board may need replacement.

How often should I clean my Samsung washer?

Regular cleaning helps prevent many error codes. Clean washer filters monthly, run a cleaning cycle monthly, clean the door seal and gasket regularly, and check the drain filter weekly. Follow manufacturer recommendations for your specific model. Regular maintenance prevents many common issues.

Can I repair Samsung washers myself?

Some simple issues like cleaning filters, checking connections, and basic troubleshooting can be done safely. However, electrical repairs, component replacement, and work involving motors should be performed by qualified technicians. Always unplug the washer before any work and consult your manual. If unsure, contact a professional.

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Summary

Proper interpretation of Samsung washer error codes is essential for efficient troubleshooting and maintenance. This comprehensive reference enables quick problem identification and guides appropriate response actions. Samsung washers display error codes on digital displays or through indicator lights to indicate specific issues. Understanding these codes helps maintain washer performance and minimizes repair costs. Samsung manufactures a wide range of washing machine models including front-load, top-load, and high-efficiency models, each with model-specific features and error code systems. This guide provides troubleshooting guides and solutions for all washer models, covering all common Samsung washer error codes.

ℹ️For persistent errors or issues that cannot be resolved using this guide, contact Samsung customer support or consult a qualified appliance repair technician for professional assistance. Some errors may require technical support, component replacement, or specialized diagnostic equipment. Always document error codes and symptoms when contacting support for faster resolution. Note that error code formats may vary by washer model and software version—always consult your specific washer's user manual for the most accurate information. Safety should always be the top priority when working with electrical appliances.