Frequently Asked Questions
•What voltage should I expect at the outlet?
You should measure approximately 120V AC at the outlet. Use a multimeter to verify the voltage. If the voltage is significantly lower (below 108V AC), there may be an issue with your home's electrical system that could be affecting the appliance.
•How do I check the Wi-Fi signal strength at the appliance?
Some LG appliances have a built-in Wi-Fi signal strength indicator in their settings menu, accessible through the control panel. Refer to your appliance's user manual for instructions on how to access this menu. Alternatively, you can use a Wi-Fi analyzer app on your smartphone to measure the signal strength near the appliance.
•If clearing the cache doesn't work, will I lose my appliance settings?
Clearing the cache should not erase your appliance settings. Clearing the data, however, will likely reset the app to its default settings and require you to re-register your appliance. This is why clearing cache is recommended first.