Frequently Asked Questions
•How do I access the suspension rods on my GE washer?
Typically, you'll need to remove the top panel of the washer. This often involves removing screws at the back of the machine and then sliding or lifting the top panel off. Once the top is removed, the suspension rods will be visible and accessible.
•What is the best way to test the suspension rods to determine if they are faulty?
Visually inspect the rods for any signs of bending, damage, or excessive wear. You can also manually compress and release each rod to check for proper dampening. If a rod feels loose, weak, or doesn't rebound smoothly, it's likely faulty and should be replaced.
•Where can I find replacement suspension rods for my specific GE washer model?
You can find replacement parts at most major appliance parts retailers, both online and in brick-and-mortar stores. Be sure to have your washer's model number handy to ensure you order the correct parts. You can also check with GE directly for authorized parts distributors.