GE Top Load Washer Not Spinning: Troubleshooting Guide -... | appliancefaults.com

Technical Background:

The Main Control Unit (MCU) controls the washer's functions. For the spin cycle, the MCU sends a signal (typically 120V AC) to the motor relay. The motor relay then powers the motor to spin the drum. The lid switch is a safety interlock; if open, the MCU will not initiate the spin cycle. Voltage paths and relay contacts must be verified using a multimeter.

Symptoms:

The homeowner reports that the GE top load washer fills with water and agitates normally, but the drum does not spin during the spin cycle to remove water from clothing.

Possible Causes:

Faulty lid switch
Worn or broken motor coupling
Defective motor
Broken drive belt
Blocked drain pump
Malfunctioning control board

Solution:

1

Disconnect power to the washer by unplugging it from the 120V AC outlet or switching off the appropriate breaker in the breaker panel.
2

Access the lid switch and test for continuity when the lid is closed. Use a multimeter. Replace if faulty.
3

Access the motor and coupling. Visually inspect the coupling for damage. Replace if necessary.
4

Inspect the drive belt for wear. Replace if worn or broken. Use a 5/16-inch nut driver to remove any access panels.
5

Ensure the drain pump is clear of debris. Remove the pump and check for obstructions. Reinstall after clearing.
6

If the mechanical and electrical components check out, replace the control board.
7

After repairs, reconnect power and test the washer's spin cycle.

Safety Warning:

Always disconnect power to the appliance before performing any repairs. High voltage is present when the washer is plugged in. Use proper Lock Out/Tag Out (LOTO) procedures to prevent accidental energization.

Prevention:

Avoid overloading the washer. Regularly check and clean the drain pump filter. Periodically inspect the drive belt for wear. Avoid using excessive amounts of detergent.

Expert Tip:

Many GE washers have a service mode for diagnostics. Press and hold the START/PAUSE button for 3 seconds, then press the POWER button. This may reveal error codes to help pinpoint the issue. Refer to the service manual for specific error code definitions.

Frequently Asked Questions

•What is the part number for the motor coupling?

The part number for the motor coupling varies depending on the specific model number of your GE top load washer. Consult a parts distributor or the appliance's service manual for the correct part number.

•How do I access the motor and drive belt?

To access the motor and drive belt, you'll typically need to remove the washer's cabinet. This usually involves removing screws from the back panel and then sliding the cabinet off. Be careful to disconnect any wiring harnesses before fully removing the cabinet.

•How do I know if the control board is faulty?

If all other components (lid switch, motor, drive belt, drain pump) test good, and the washer still won't spin, the control board is likely the culprit. However, control board issues can be difficult to diagnose definitively without specialized testing equipment. Checking voltage outputs from the control board to the motor during a spin cycle attempt can provide further clues.

Technical Background:

Symptoms:

Possible Causes:

Solution:

Safety Warning:

Prevention:

Expert Tip:

Frequently Asked Questions

•What is the part number for the motor coupling?

•How do I access the motor and drive belt?

•How do I know if the control board is faulty?

Related questions

Technical Background:

Symptoms:

Possible Causes:

Solution:

Safety Warning:

Prevention:

Expert Tip: