GE Top Load Washer: Tightening a Loose Dual Action... | appliancefaults.com

Technical Background:

The agitator is responsible for creating water movement to clean clothes. It is secured to the transmission shaft by a bolt. If this bolt loosens, strips, or the shaft itself is damaged, the agitator will not function correctly. The MCU (Main Control Unit) controls the motor speed and direction based on load and cycle settings.

Symptoms:

The homeowner reports the Dual Action Agitator is loose and wobbling during the wash cycle. Clothes may not be getting properly cleaned, and there may be unusual noises during operation.

Possible Causes:

Loose agitator bolt
Stripped agitator bolt threads
Damaged agitator shaft threads
Worn or broken agitator dogs
Cracked agitator base
Failing transmission drive block

Solution:

1

Disconnect power to the washer at the breaker panel.
2

Remove the fabric softener dispenser (if equipped) by twisting counterclockwise.
3

Locate the agitator bolt at the bottom of the agitator. It's usually a 7/16-inch hex head.
4

Inspect the bolt and the agitator base for any signs of damage or stripping.
5

Tighten the bolt using a 7/16-inch socket and torque wrench to approximately 15-20 inch-pounds. Replace the bolt if damaged.
6

If tightening doesn't solve the issue, remove the agitator completely and inspect the agitator dogs and the drive block for wear or damage. Replace as needed.
7

Reassemble the agitator and test the washer's operation.

Safety Warning:

Disconnect power to the appliance at the breaker panel before attempting any repairs. Electrical components can carry dangerous voltage, potentially causing electrocution. Follow Lock-Out/Tag-Out (LOTO) procedures.

Prevention:

Avoid overloading the washing machine. Distribute clothes evenly in the drum. Periodically check the agitator bolt for tightness during routine appliance maintenance.

Expert Tip:

Many GE top load washers have a diagnostic mode. Entering this mode typically involves pressing a specific sequence of buttons on the control panel within a short time frame. The exact sequence varies by model but often involves pressing and holding the start button while simultaneously pressing another button like the power button or signal button three times in rapid succession. This can show error codes or allow for component testing.

Frequently Asked Questions

•What is the correct torque specification for the agitator bolt?

The torque specification is typically 15-20 inch-pounds. Check the service manual for your specific model for confirmation.

•How do I remove the agitator if the bolt is stripped?

Penetrating oil can help. If the bolt head is accessible, try using a bolt extractor socket. As a last resort, carefully drill out the bolt, being careful not to damage the transmission shaft threads.

•What is the part number for a replacement agitator bolt?

The part number varies depending on the model, but a common part number is WH02X10383. Verify fitment using the model number of your washer.

GE Top Load Washer: Tightening a Loose Dual Action Agitator Bolt

Technical Background:

Symptoms:

Possible Causes:

Solution:

Safety Warning:

Prevention:

Expert Tip:

Frequently Asked Questions

•What is the correct torque specification for the agitator bolt?

•How do I remove the agitator if the bolt is stripped?

•What is the part number for a replacement agitator bolt?

Related questions

Technical Background:

Symptoms:

Possible Causes:

Solution:

Safety Warning:

Prevention:

Expert Tip: