SmartHQ App Not Connecting to Wi-Fi: Router DNS Fix

Troubleshoot SmartHQ app Wi-Fi connection problems. Learn how changing your router DNS settings can quickly resolve the issue. Get your appliance online!

Frequently Asked Questions

How do I access my router's administration panel to change the DNS settings?

The process varies depending on your router brand. Typically, you can access the administration panel by typing your router's IP address (often 192.168.1.1 or 192.168.0.1) into a web browser. You'll then need to enter your router's username and password. Consult your router's documentation for specific instructions.

What does -60 dBm Wi-Fi signal strength mean, and how do I improve it?

-60 dBm indicates a moderately strong Wi-Fi signal. Lower (more negative) values indicate a weaker signal. To improve signal strength, try moving the router closer to the appliance, reducing obstructions (walls, metal objects), and using a Wi-Fi range extender.

How do I perform a factory reset of the Wi-Fi module on my GE appliance?

The procedure varies by model. Consult the appliance's user manual. It often involves pressing and holding a specific button combination (e.g., Start and Temperature Up) for several seconds until the Wi-Fi indicator light starts flashing.

Related questions

Loading related questions...