Frequently Asked Questions
•How do I test the RFID reader with a multimeter?
Locate the power pins on the RFID reader connector. Set your multimeter to DC voltage and check for 12V DC between the power pins. If there is no voltage, check the wiring back to the main control board. If voltage is present but the reader is not working, the reader is likely faulty.
•What are the signs of a counterfeit RPWFE filter?
Counterfeit filters often have poor quality packaging, misspellings, or lack the official GE logo. The RFID tag may be missing or non-functional. The filter material may be of lower quality, leading to poor water filtration.
•Where is the main control board located in my GE refrigerator?
The main control board is typically located in the back of the refrigerator, behind an access panel. It may also be located under a top panel, depending on the refrigerator model. Consult your refrigerator's service manual for the exact location.