GE Profile Washer Error Code E3: Leveling Troubleshooting... | appliancefaults.com

Technical Background:

The E3 error code on GE Profile washers typically indicates an out-of-balance condition or a problem with the tilt sensing system. The MCU monitors signals from an accelerometer/tilt sensor. When the sensed tilt exceeds the programmed threshold, the MCU will trigger the E3 error code and halt the spin cycle to prevent damage. Voltage pathways from the sensor to the MCU can be disrupted by loose connections or damaged wiring.

Symptoms:

The GE Profile washer displays an E3 error code, often accompanied by excessive shaking or vibration during the spin cycle. The washer may stop mid-cycle.

Possible Causes:

Uneven flooring causing instability during spin cycle
Load imbalance triggering excessive vibration
Damaged or worn suspension rods
Faulty accelerometer or tilt sensor
Wiring harness issue to the main control board
Defective main control board (MCU)

Solution:

1

Unplug the washer from the outlet.
2

Use a level to check the levelness of the floor. Shim the legs as needed to ensure the washer is perfectly level in both directions.
3

Inspect the suspension rods for damage or wear. Replace if necessary.
4

Check the wiring harness connecting the accelerometer or tilt sensor to the main control board for loose connections or damage. Use a multimeter to check for continuity.
5

If the wiring and suspension are good, replace the accelerometer/tilt sensor.
6

As a last resort, replace the main control board (MCU). Ensure the new board is programmed correctly.
7

Plug the washer back in and run a test cycle to confirm the E3 error is resolved.

Safety Warning:

Disconnect power to the appliance before performing any repairs. Use Lock-Out/Tag-Out (LOTO) procedures. High voltage components are present inside the washer. Exercise caution.

Prevention:

Ensure the washer is always placed on a level surface. Distribute loads evenly in the drum. Regularly inspect the suspension rods for wear and tear. Avoid overloading the washer.

Expert Tip:

To access the service mode on most GE Profile washers, press and hold the Start/Pause and Select buttons simultaneously for 3 seconds. This will allow you to run diagnostic tests and clear error codes after repairs.

Frequently Asked Questions

•How do I know if my suspension rods are bad?

Inspect the suspension rods for signs of wear, such as cracks, looseness, or excessive play. If they are damaged, the drum will not be stable during the spin cycle.

•Where is the tilt sensor located?

The tilt sensor is usually located near the base of the washer, often mounted to the frame. Refer to the washer's service manual for the exact location.

•How do I properly program the new MCU?

The new MCU will need to be flashed or programmed with the correct software for your model of washer. This is usually done through a USB connection with a programming tool. Consult the service manual or a qualified technician for instructions.

GE Profile Washer Error Code E3: Leveling Troubleshooting Guide

Technical Background:

Symptoms:

Possible Causes:

Solution:

Safety Warning:

Prevention:

Expert Tip:

Frequently Asked Questions

•How do I know if my suspension rods are bad?

•Where is the tilt sensor located?

•How do I properly program the new MCU?

Related questions

Technical Background:

Symptoms:

Possible Causes:

Solution:

Safety Warning:

Prevention:

Expert Tip: