Frequently Asked Questions
•How do I access the suspension components on my GE Profile washer?
Generally, you'll need to remove the top panel, which is typically secured by screws at the back. Some models might require removing the front panel as well. Consult your washer's service manual for specific instructions.
•What voltage should I expect to see at the suspension sensor connectors on the main control board?
Typically, these sensors operate on a 5V DC circuit. Use a multimeter to check for 5V DC between the appropriate terminals on the connector when the washer is powered on (with extreme caution).
•Where can I purchase replacement suspension springs or rods for my GE Profile washer?
You can purchase replacement parts from appliance parts retailers online, local appliance repair shops, or directly from GE's parts website. Make sure to have your washer's model number handy to ensure you get the correct parts.