Frequently Asked Questions
•How do I access the service mode on my specific GE Profile refrigerator model?
Refer to the refrigerator's service manual or search online using the model number to find the exact button sequence for entering service mode.
•What if the evaporator fan motor is getting power, but the fan is still not spinning?
If the motor is receiving 12V DC but not spinning, the motor itself is likely faulty and needs replacement. Check the fan blades for obstructions just in case.
•How do I test the damper control assembly?
The damper control can be tested using a multimeter for continuity across its terminals while manually actuating the damper. Check the wiring diagram for the correct terminal pairs. The damper should open and close smoothly; resistance readings that are out of range suggest a defective damper control assembly.