GE Profile Ice Maker Not Dumping Cubes: Jammed Ejector... | appliancefaults.com

Technical Background:

The ice maker module controls the ice-making process, including filling, freezing, and ejecting ice cubes. The module uses a small motor to rotate the ejector arm, pushing the ice into the bin. The MCU (Microcontroller Unit) receives signals from thermistors and switches, controlling the fill valve and ejector motor. Voltage paths include 120V AC to the module and lower DC voltages for sensors and the motor.

Symptoms:

The GE Profile ice maker is producing ice, but the ice cubes are not being ejected into the ice bin. The ejector arm appears to be stuck or jammed, preventing the ice from being dumped.

Possible Causes:

Ice buildup jamming the ejector arm.
Faulty ice maker module.
Defective water inlet valve causing overfilling.
Incorrect freezer temperature setting.
Ejector motor failure.
Foreign object obstructing the ejector arm.

Solution:

1

Unplug the refrigerator or turn off the breaker to the refrigerator at the breaker panel.
2

Remove the ice maker cover using a 1/4-inch nut driver.
3

Visually inspect the ejector arm for any ice buildup or obstructions. Use a plastic utensil to carefully remove any ice.
4

Check the freezer temperature. It should be between 0°F and 5°F. Adjust the temperature if necessary.
5

Test the water inlet valve. Disconnect the water line and measure the resistance with a multimeter. It should be around 300 ohms. If not, replace the valve.
6

If the ejector arm is still jammed, consider replacing the ice maker module. Note the wiring harness before disconnecting.
7

Reassemble the ice maker, restore power, and monitor for proper ice production.

Safety Warning:

Disconnect power to the refrigerator before performing any repairs. Use caution when working with electrical components. High voltage is present when the refrigerator is plugged in. Lock Out/Tag Out (LOTO) procedures should be followed.

Prevention:

Regularly check the freezer temperature and defrost the freezer compartment as needed to prevent ice buildup. Inspect the water line for leaks and replace the water filter every six months.

Expert Tip:

Force cycle the ice maker by grounding the test point on the ice maker module (usually marked 'T'). This will initiate a harvest cycle and may help dislodge any stuck ice or diagnose a motor failure. Remember to remove the jumper after the cycle completes to prevent continuous cycling.

Frequently Asked Questions

•How do I force cycle the ice maker if I can't find the test point?

Refer to the service manual for your specific GE Profile model to locate the correct test point. Alternatively, some models may have a button on the ice maker module to initiate a test cycle. Use caution and ensure you have proper grounding.

•What is the correct resistance reading for the water inlet valve solenoid?

The resistance of the water inlet valve solenoid should typically be around 300 ohms. However, this can vary slightly depending on the specific model. A reading significantly higher or lower indicates a faulty valve.

•How do I check the freezer temperature accurately?

Use a calibrated thermometer placed in the freezer for at least 24 hours to get an accurate reading. Avoid placing the thermometer directly in front of the cooling vents.

GE Profile Ice Maker Not Dumping Cubes: Jammed Ejector Arm Fix

Technical Background:

Symptoms:

Possible Causes:

Solution:

Safety Warning:

Prevention:

Expert Tip:

Frequently Asked Questions

•How do I force cycle the ice maker if I can't find the test point?

•What is the correct resistance reading for the water inlet valve solenoid?

•How do I check the freezer temperature accurately?

Related questions

Technical Background:

Symptoms:

Possible Causes:

Solution:

Safety Warning:

Prevention:

Expert Tip: