GE Monogram Ice Maker Freeze-Up: Stripper Arm and Mold... | appliancefaults.com

Technical Background:

The ice maker uses a mold heater to loosen the ice cubes during the harvest cycle. The stripper arm then pushes the ice cubes out of the mold. The main control unit (MCU) controls the timing and voltage to these components. A faulty heater or stripper arm prevents ice from being ejected correctly, leading to a freeze-up.

Symptoms:

US homeowner observations of a GE Monogram ice maker freezing up include the ice maker not producing ice, ice cubes being stuck in the mold, or a large block of ice forming in the ice maker compartment.

Possible Causes:

Defective mold heater
Faulty stripper arm mechanism
Low water pressure
Clogged water filter
Icemaker thermostat malfunction
Control board failure

Solution:

1

Disconnect power to the refrigerator at the breaker panel. Lock Out/Tag Out (LOTO) procedures must be followed.
2

Remove the ice maker cover using a 1/4-inch nut driver.
3

Inspect the mold heater for continuity using a multimeter. A reading of open indicates a faulty heater. The typical resistance range is between 50-150 ohms.
4

Check the stripper arm for proper movement. If the arm is broken or binding, replace it.
5

Measure the voltage to the mold heater during the harvest cycle. It should read approximately 120V AC. If no voltage is present, troubleshoot the control board and wiring.
6

Replace the mold heater or stripper arm as needed.
7

Reassemble the ice maker and restore power. Monitor ice production.

Safety Warning:

Disconnect power to the appliance before performing any repairs. High voltage is present when the unit is powered on. Lock Out/Tag Out (LOTO) procedures must be followed before beginning work.

Prevention:

Replace the water filter every 6 months. Periodically inspect the ice maker for ice buildup and clean as necessary. Ensure proper water pressure to the refrigerator (at least 20 PSI).

Expert Tip:

Many GE Monogram refrigerators have a service mode. To activate it, press and hold the "Freezer Temp Up" and "Refrigerator Temp Down" buttons simultaneously for 5 seconds. This will allow you to run diagnostic tests on the ice maker.

Frequently Asked Questions

•What is the correct resistance reading for the mold heater on my GE Monogram refrigerator?

The typical resistance range for a GE Monogram ice maker mold heater is between 50 and 150 ohms. An open circuit indicates a failed heater.

•How do I access the service mode on my GE Monogram refrigerator to diagnose the ice maker?

To access the service mode, press and hold the "Freezer Temp Up" and "Refrigerator Temp Down" buttons simultaneously for 5 seconds. This will allow you to run diagnostic tests.

•Where can I find replacement parts for my GE Monogram ice maker, such as the mold heater or stripper arm?

Replacement parts can be found at authorized GE appliance parts distributors, online retailers specializing in appliance parts, or by contacting GE directly.

GE Monogram Ice Maker Freeze-Up: Stripper Arm and Mold Heater Replacement Guide

Technical Background:

Symptoms:

Possible Causes:

Solution:

Safety Warning:

Prevention:

Expert Tip:

Frequently Asked Questions

•What is the correct resistance reading for the mold heater on my GE Monogram refrigerator?

•How do I access the service mode on my GE Monogram refrigerator to diagnose the ice maker?

•Where can I find replacement parts for my GE Monogram ice maker, such as the mold heater or stripper arm?

Related questions

Technical Background:

Symptoms:

Possible Causes:

Solution:

Safety Warning:

Prevention:

Expert Tip: