GE Café Refrigerator Ice Maker: Stripper Arm Bent or... | appliancefaults.com

Technical Background:

The ice maker operates based on commands from the main control unit (MCU). The MCU monitors temperature sensors and activates the ice maker motor to harvest ice. The stripper arm pushes the ice out of the mold and into the ice bin. Voltage is supplied to the ice maker motor to initiate the harvest cycle.

Symptoms:

The ice maker stripper arm is bent or broken. Ice production may be reduced or stopped entirely. Ice may be jammed in the ice maker module. Unusual noises may be heard coming from the ice maker.

Possible Causes:

Ice buildup in the ice maker module.
Overfilled ice bin causing obstruction.
Faulty ice maker motor.
Damaged or worn stripper arm components.
Internal ice maker module failure.
Freezer temperature too high.

Solution:

1

Disconnect power to the refrigerator at the breaker panel. Verify 0V AC at the ice maker power receptacle.
2

Remove the ice maker cover (usually held in place by snap clips or screws). Use a 1/4-inch nut driver or a Phillips head screwdriver.
3

Inspect the ice maker for excessive ice buildup. If present, use a hair dryer on low heat to carefully melt the ice. Do not use sharp objects to remove ice.
4

Examine the stripper arm for any visible damage, cracks, or deformities. If damaged, replace the stripper arm assembly.
5

Test the ice maker motor for proper operation. With the power off, manually turn the motor gear. It should turn smoothly. If it feels stiff or jammed, the motor may be faulty and require replacement.
6

Inspect the ice bin for overfilling or obstructions. Ensure the ice level does not exceed the fill line. Remove any blockages.
7

Reassemble the ice maker components and restore power to the refrigerator. Monitor the ice maker for proper operation. Allow 24 hours for ice production.

Safety Warning:

Always disconnect power to the appliance before performing any repairs. Lock Out/Tag Out (LOTO) procedures should be followed. High voltage is present in the appliance.

Prevention:

Regularly empty the ice bin to prevent overfilling. Periodically inspect the ice maker for ice buildup and remove any accumulation. Check the freezer temperature and ensure it is set between 0°F and 5°F.

Expert Tip:

Some GE Café refrigerators have a service mode that allows you to manually initiate the ice maker harvest cycle. This can be used to test the ice maker's functionality. Check the tech sheet behind the lower access panel of the refrigerator for the service mode activation sequence.

Frequently Asked Questions

•How do I access the service mode on my GE Café refrigerator?

The service mode activation sequence is typically found on the tech sheet located behind the lower access panel or inside the refrigerator door. Refer to the tech sheet for the specific button combination or procedure for your model.

•What is the correct freezer temperature setting for optimal ice production?

The ideal freezer temperature for ice production is between 0°F and 5°F. Use a thermometer to verify the freezer temperature and adjust the settings accordingly.

•How do I test the ice maker motor with a multimeter?

First disconnect power! Then, consult the wiring diagram. Use a multimeter to check the motor windings for continuity. A lack of continuity indicates a motor failure. Then, when power is connected again, use a multimeter to check for voltage at the motor connector during the harvest cycle. A lack of voltage indicates an electrical issue upstream.

GE Café Refrigerator Ice Maker: Stripper Arm Bent or Broken?

Technical Background:

Symptoms:

Possible Causes:

Solution:

Safety Warning:

Prevention:

Expert Tip:

Frequently Asked Questions

•How do I access the service mode on my GE Café refrigerator?

•What is the correct freezer temperature setting for optimal ice production?

•How do I test the ice maker motor with a multimeter?

Related questions

Technical Background:

Symptoms:

Possible Causes:

Solution:

Safety Warning:

Prevention:

Expert Tip: