Frigidaire Affinity Washer: Drum Wobbles and Feels Loose... | appliancefaults.com

Technical Background:

The washer's Motor Control Unit (MCU) controls the drum's rotation. Sensors detect imbalances, and the suspension system is designed to dampen vibrations. A loose drum indicates a failure in the suspension or drum support system.

Symptoms:

The homeowner observes that the washer drum feels loose and wobbles excessively when rotated by hand.

Possible Causes:

Worn or broken suspension rods
Damaged or stretched tub suspension springs
Failed drum support or spider arm
Worn or damaged drum bearings
Loose or broken counterweight
Deformed or cracked outer tub

Solution:

1

Disconnect the power: Unplug the washer or turn off the breaker to the appliance at the breaker panel.
2

Access the cabinet: Remove the top panel (usually screws at the rear) and the front panel (may require removing soap dispenser and lower access panel).
3

Inspect suspension rods: Visually inspect the suspension rods for damage (breaks, cracks, excessive wear). Replace any damaged rods.
4

Examine tub springs: Check the tub suspension springs for stretching or breakage. Replace springs if necessary.
5

Check drum support: Examine the drum support or spider arm (usually aluminum) for cracks or breaks, especially where it connects to the drum. This often requires removing the inner drum. Replace the drum support if damaged.
6

Inspect drum bearings: With the drum support removed (if needed), check the drum bearings for wear or damage. Replacement requires specialized tools and knowledge. If excessively worn, consider replacing the entire outer tub assembly.
7

Verify counterweight security: Inspect the counterweight (usually concrete) attached to the outer tub. Ensure it's securely fastened and not loose or broken. Tighten bolts or replace if necessary.

Safety Warning:

Always disconnect power before working on the washer. Capacitors can store dangerous voltages even after the unit is unplugged. Lock Out/Tag Out (LOTO) procedures are essential for safety.

Prevention:

Avoid overloading the washer. Distribute the load evenly within the drum. Regularly inspect suspension components for wear and tear. Use HE detergent only.

Expert Tip:

On some Frigidaire Affinity models, you can access the diagnostic mode by pressing and holding the Start/Pause and Option buttons simultaneously for 3 seconds. This will allow you to view error codes and test components.

Frequently Asked Questions

•How do I remove the inner drum to access the spider arm?

After removing the front panel, you will typically need to disconnect the pressure hose and heating element. Then, there's usually a large nut (often around 46mm) securing the inner drum to the spider arm. You will need a specialized drum wrench to remove it.

•Where can I find replacement suspension rods for my model?

You can find replacement parts at appliance parts retailers like RepairClinic, AppliancePartsPros, and Sears PartsDirect. Have your model number ready to ensure you get the correct parts.

•What are the signs that the drum bearings are failing?

Common signs include a loud grinding or rumbling noise during the spin cycle, excessive vibration, and play or looseness in the drum when you try to move it by hand. Sometimes, you might also see rust stains around the back of the inner drum.

Frigidaire Affinity Washer: Drum Wobbles and Feels Loose - Troubleshooting

Technical Background:

Symptoms:

Possible Causes:

Solution:

Safety Warning:

Prevention:

Expert Tip:

Frequently Asked Questions

•How do I remove the inner drum to access the spider arm?

•Where can I find replacement suspension rods for my model?

•What are the signs that the drum bearings are failing?

Related questions

Technical Background:

Symptoms:

Possible Causes:

Solution:

Safety Warning:

Prevention:

Expert Tip: