Frequently Asked Questions
•How do I remove the drain pump to check for obstructions?
The drain pump is typically located at the bottom front of the washer. After removing the front panel (usually held by screws accessible after opening the door), you can access the drain pump. Disconnect the hoses connected to the pump, then remove the pump assembly. Some pumps are secured with screws, others with a twist-lock mechanism.
•How do I determine if the motor bearings are failing?
Listen closely to the motor while the washer is running, especially during the spin cycle. A failing motor bearing will often produce a grinding, rumbling, or screeching noise. You can also try rotating the motor shaft by hand with the washer unplugged; if it feels rough or has excessive play, the bearings are likely failing.
•What type of grease should I use on the new tub seal?
Use a waterproof, non-toxic, silicone-based grease specifically designed for appliance applications. This will help to ensure a proper seal and prevent future leaks. A small amount applied evenly to the seal's contact surface is sufficient.