Frequently Asked Questions
•How do I manually unlock the door if the power is out?
Some models have a manual release lever located near the door lock. Consult your owner's manual for the specific location and procedure for your model. If no lever exists, you may need to carefully disassemble the door lock mechanism from the inside, but exercise extreme caution to avoid injury or damaging the machine.
•What's the best way to check the wiring harness for damage?
Visually inspect the harness for any frayed wires, pinched areas, or melted insulation. Use a multimeter to check for continuity between the connectors at each end of the harness. If there's no continuity, there's likely a break in the wire.
•How do I access the drain pump to check for clogs?
The drain pump is usually located at the bottom front of the washer, behind an access panel. You'll typically need a 1/4-inch nut driver to remove the panel. Place a shallow pan under the pump access before opening it, as some water may spill out. Carefully remove any debris from the pump filter.