Whirlpool Washer: Water Puddle in Detergent Dispenser... | appliancefaults.com

Technical Background:

The Whirlpool washer's MCU (Main Control Unit) controls the water inlet valves via triacs. These triacs supply 120V AC to the solenoids within the water inlet valve assembly, allowing water to fill the tub and dispenser. Incorrect voltage or a malfunctioning valve can cause water to enter the dispenser at unintended times.

Symptoms:

US homeowner observes a small puddle of water remaining in the detergent dispenser of their Whirlpool washer after the wash cycle has completed.

Possible Causes:

Siphoning effect due to incorrect drain hose height.
Excessive water pressure filling the dispenser too quickly.
Clogged or partially blocked dispenser nozzles.
Faulty water inlet valve leaking after shutoff.
Defective dispenser solenoid or actuator.
Issues with the water level pressure sensor.

Solution:

1

Unplug the washer from the power outlet.
2

Turn off both hot and cold water supply valves.
3

Inspect the drain hose connection and height. Ensure proper height (30-42 inches) and secure connection with a clamp.
4

Remove the dispenser drawer. Clean the drawer and the dispenser housing with warm water and a mild detergent.
5

Disconnect the water inlet hoses. Inspect the water inlet valve for any mineral buildup or debris. Clean or replace as needed.
6

Using a multimeter, check the resistance of the water inlet valve solenoids. A normal reading should be in the range of 1k-3k ohms. Replace the valve assembly if the readings are outside this range.
7

Reassemble the washer and test the operation. Observe the dispenser during the fill and wash cycles to identify the source of the leak.

Safety Warning:

Disconnect power to the appliance at the breaker panel before performing any repairs. Use proper Lock Out Tag Out (LOTO) procedures to prevent accidental re-energization of the circuit. High voltage (120V AC) is present in the appliance control circuitry.

Prevention:

Regularly clean the detergent dispenser drawer with warm water and a mild detergent to prevent clogs. Avoid using excessive amounts of detergent. Periodically inspect the water inlet hoses for leaks or cracks and replace them as needed.

Expert Tip:

Enter the washer's service mode by pressing and holding the Start/Pause button for 3 seconds, then pressing the cycle selection knob twice, then pressing the Start/Pause button again. This will allow you to run diagnostic tests on the water inlet valves and other components.

Follow-up Questions:
• Question 1: How do I access the water inlet valve on my Whirlpool washer model?
• Answer: Access varies by model. Generally, unplug the washer, remove the top panel (usually screws at the back), and the water inlet valve is located at the back, near the water hose connections.
• Question 2: What is the correct water level for my Whirlpool washer?
• Answer: The correct water level depends on the load size and selected cycle. Refer to your owner's manual for specific recommendations. Generally, the water should cover the clothes adequately without excessive overflow.
• Question 3: Can I use vinegar to clean the detergent dispenser?
• Answer: Yes, you can use diluted white vinegar to clean the detergent dispenser. Mix equal parts vinegar and water. Let it soak for 30 minutes, then scrub and rinse thoroughly.

Frequently Asked Questions

•How do I access the water inlet valve on my Whirlpool washer model?

Access varies by model. Generally, unplug the washer, remove the top panel (usually screws at the back), and the water inlet valve is located at the back, near the water hose connections.

•What is the correct water level for my Whirlpool washer?

The correct water level depends on the load size and selected cycle. Refer to your owner's manual for specific recommendations. Generally, the water should cover the clothes adequately without excessive overflow.

•Can I use vinegar to clean the detergent dispenser?

Yes, you can use diluted white vinegar to clean the detergent dispenser. Mix equal parts vinegar and water. Let it soak for 30 minutes, then scrub and rinse thoroughly.

Whirlpool Washer: Water Puddle in Detergent Dispenser After Wash - Troubleshooting

Technical Background:

Symptoms:

Possible Causes:

Solution:

Safety Warning:

Prevention:

Expert Tip:

Frequently Asked Questions

•How do I access the water inlet valve on my Whirlpool washer model?

•What is the correct water level for my Whirlpool washer?

•Can I use vinegar to clean the detergent dispenser?

Related questions

Technical Background:

Symptoms:

Possible Causes:

Solution:

Safety Warning:

Prevention:

Expert Tip: