Frequently Asked Questions
•How do I access the diagnostic mode on my Whirlpool refrigerator if the light switch method doesn't work?
Some models use a specific button combination on the control panel to enter diagnostic mode. Consult the appliance's service manual or Whirlpool's website for model-specific instructions.
•What if the ice maker motor tests for continuity but still makes a clunking noise?
Even with continuity, the motor's windings could be weak or have internal mechanical issues. This can cause the motor to operate erratically and produce noise. In this case, replacing the motor is still recommended.
•How often should I defrost the ice maker to prevent ice buildup?
Typically, defrosting the ice maker every 6 months is sufficient for most households. However, if you notice ice buildup occurring more frequently, you may need to defrost it more often.