Frequently Asked Questions
•What is the voltage reading at the cooktop receptacle with the oven on?
Check the voltage at the receptacle while the oven is actively heating. A significant drop (e.g., below 220V AC) indicates a problem with the power supply or circuit.
•How do I access the main control board on my Whirlpool cooktop model?
Refer to the cooktop's service manual or online resources for specific instructions on accessing the control board. Typically, you'll need to remove the top panel or access it from below after disconnecting power.
•Where can I find the part number for the power control board (PCB)?
The part number is usually printed on a sticker or label affixed to the PCB itself. You can also find it in the appliance's parts diagram or by contacting a Whirlpool authorized parts distributor with the cooktop's model number.