Frequently Asked Questions
•How do I access the drain pump on my Whirlpool dishwasher?
Typically, you'll need to remove the lower access panel at the front of the dishwasher. You might also need to remove the kickplate. The drain pump is usually located at the bottom, often held in place by clips or screws. Refer to your dishwasher's service manual for specific instructions.
•What voltage should I expect to see at the drain pump connector during the drain cycle?
You should expect to see approximately 120V AC at the drain pump connector when the control board is attempting to activate the drain pump during the drain cycle. Use a multimeter to measure the voltage.
•What is an air gap, and how do I check if it's clogged?
An air gap is a small chrome or plastic fitting located near the sink. It prevents drain water from the sink from siphoning back into the dishwasher. To check for clogs, remove the air gap cover and inspect the interior. You can use a small brush or pipe cleaner to remove any debris.