Frequently Asked Questions
•How do I access the defrost timer on my Sub-Zero?
The defrost timer is typically located behind the control panel, either in the refrigerator or freezer compartment, depending on the model. Consult your service manual for specific instructions on accessing it.
•What type of defrost heater does my Sub-Zero refrigerator use?
Sub-Zero refrigerators typically use a glass tube heater or a metal sheathed heater. The correct replacement heater will be listed in your unit's parts diagram. You can usually find this on the Sub-Zero website by entering your model number.
•How often should a Sub-Zero refrigerator defrost?
Sub-Zero refrigerators typically defrost every 8-12 hours of compressor run time. The exact frequency can vary based on usage and environmental conditions.