Frequently Asked Questions
•How do I access the drain line to check for blockage?
The drain line is typically located at the back of the freezer compartment, often near the bottom. You may need to remove a panel or access it from the back of the refrigerator. Refer to the service manual for specific instructions.
•What type of water filter does my Sub-Zero refrigerator require?
The water filter type depends on your specific Sub-Zero model. Refer to your owner's manual or the Sub-Zero website to identify the correct filter part number.
•How do I test the ice maker water inlet valve?
First, disconnect power to the refrigerator. Locate the water inlet valve, typically at the back. Use a multimeter set to ohms to test for continuity across the valve's terminals. When the valve is activated (either manually or during a diagnostic cycle), you should read approximately 300-500 ohms. No continuity indicates a faulty valve.