Frequently Asked Questions
•Where exactly is the freezer thermistor located?
The freezer thermistor is typically located behind the rear panel inside the freezer compartment. You will need to remove the panel to access it.
•What type of thermistor does my Sub-Zero use and what is its expected resistance at room temperature?
Sub-Zero typically uses an NTC (Negative Temperature Coefficient) thermistor. The expected resistance at 77°F (25°C) is usually around 5k to 10k ohms, but check the service manual for your specific model.
•How do I test the main control board?
Testing the main control board requires specialized knowledge and tools. It's best left to a qualified technician. However, you can visually inspect the board for burned components or damaged traces. If you find damage, replacing the board is the typical solution.