Speed Queen Washing Machine Walking Across the Floor:... | appliancefaults.com

Technical Background:

The washing machine's MCU (Main Control Unit) controls the motor speed and direction based on input from various sensors, including a pressure sensor for water level and an accelerometer to detect imbalances. Voltage is supplied to the motor windings via relays controlled by the MCU. An unbalanced load or damaged suspension components can cause excessive vibration, triggering the walking phenomenon.

Symptoms:

US homeowner observes the washing machine vibrating violently and moving ('walking') across the floor during the spin cycle. This is often accompanied by excessive noise.

Possible Causes:

Unbalanced load inside the washing machine.
Incorrect leveling of the washing machine.
Worn or damaged snubber pads or suspension springs.
Shipping bolts still installed.
Weakened or damaged floor structure.

Solution:

1

Ensure the load is balanced. Redistribute clothes evenly inside the drum.
2

Check the leveling of the washing machine. Use a bubble level on the top of the washer. Adjust the legs using a wrench until the washer is perfectly level. A slight tilt can exacerbate vibration.
3

Inspect the snubber pads or suspension springs (depending on the model). Replace any worn or damaged components. These components dampen vibrations.
4

Verify all shipping bolts have been removed from the rear of the machine. These are typically bright colored and hold the drum in place during shipping. Failure to remove can cause severe damage.
5

Check the floor structure. Reinforce the floor if necessary. Weak floors amplify vibration.
6

Run a calibration cycle (if available on your model) per the manufacturer’s instructions. This helps the MCU learn the machine's characteristics.

Safety Warning:

Disconnect power to the washing machine at the breaker panel before performing any repairs. Lock-out/Tag-out (LOTO) procedures must be followed. High voltage components are present inside the machine. Only qualified technicians should perform internal repairs.

Prevention:

Regularly check the leveling of the machine. Avoid overloading the washer. Distribute clothes evenly in the drum. Consider using vibration-dampening pads under the machine's feet.

Expert Tip:

After leveling, use blue threadlocker on the leg adjustment nuts to prevent them from loosening over time. Consider applying a thin layer of silicone grease to new snubber pads to reduce initial friction and noise. Many Speed Queen models enter a diagnostic mode by pressing and holding specific button combinations (consult the service manual for your specific model).

Frequently Asked Questions

•How do I identify worn snubber pads or suspension springs?

Worn snubber pads will often be cracked, crumbling, or significantly compressed compared to new pads. Suspension springs may be stretched, broken, or show signs of rust and corrosion. Compare to new parts images online if unsure.

•What is the correct way to level a washing machine on an uneven floor?

First, identify the highest point of the floor. Then, adjust the legs so that the machine is level relative to that high point. You may need to use shims under the legs on the lower side to achieve a stable and level surface.

•Where can I find replacement snubber pads or suspension springs for my Speed Queen washer?

You can purchase replacement parts from authorized Speed Queen dealers, appliance parts retailers (online or local), or directly from the Speed Queen website (if available).

Speed Queen Washing Machine Walking Across the Floor: Troubleshooting Guide

Technical Background:

Symptoms:

Possible Causes:

Solution:

Safety Warning:

Prevention:

Expert Tip:

Frequently Asked Questions

•How do I identify worn snubber pads or suspension springs?

•What is the correct way to level a washing machine on an uneven floor?

•Where can I find replacement snubber pads or suspension springs for my Speed Queen washer?

Related questions

Technical Background:

Symptoms:

Possible Causes:

Solution:

Safety Warning:

Prevention:

Expert Tip: