Speed Queen Washer: Clothes Torn or Damaged After Wash -... | appliancefaults.com

Technical Background:

The Motor Control Unit (MCU) governs the wash cycle, controlling water fill levels, wash action, spin speed, and drain pump operation. Voltage fluctuations or MCU malfunctions can lead to erratic wash cycles, potentially contributing to clothing damage. A worn drive belt can also affect the spin cycle. Voltage paths from the breaker panel through the power cord, to the on/off switch, and then to the MCU must be verified.

Symptoms:

US homeowner observes that clothes are torn, ripped, snagged, or otherwise damaged after being washed in their Speed Queen washing machine.

Possible Causes:

Sharp objects left in pockets (keys, coins, etc.)
Overloading the washer
Worn or damaged tub or basket
Abrasive zippers and buckles
Aggressive wash cycles for delicate items
Damaged or rough agitator/impeller

Solution:

1

Unplug the washer from the outlet.
2

Inspect the wash basket for sharp edges or damage. Use a flashlight for better visibility. File down any sharp edges with a fine-grit sandpaper.
3

Check the agitator (if equipped) or impeller for cracks or damage. Replace if necessary.
4

Examine the rubber door seal (if front load) for tears or protrusions.
5

Remove the agitator/impeller (usually a 7/16-inch or 1/2-inch socket is needed). Check for any foreign objects trapped underneath.
6

Run the washer empty on a short cycle and observe for any unusual noises or movements that might indicate a deeper mechanical issue. Verify 120V AC power at the outlet.
7

If the problem persists, consult a qualified appliance technician.

Safety Warning:

Disconnect power to the appliance before any troubleshooting. Lock Out/Tag Out (LOTO) procedures should be followed. High voltage is present when the machine is plugged in. Exercise caution to avoid electrical shock.

Prevention:

Regularly check pockets before washing. Use mesh laundry bags for delicate items. Avoid overloading the washer. Inspect the wash basket periodically for wear and tear. Use appropriate wash cycles for different types of fabrics.

Expert Tip:

Speed Queen washers have a diagnostic mode that can be accessed by pressing and holding the start button while simultaneously pressing the cycle selector button three times within five seconds. This mode allows technicians to view error codes and test components.

Frequently Asked Questions

•How do I access the diagnostic mode on my specific Speed Queen model?

The diagnostic mode access varies. Check your service manual or the Speed Queen website for your model number to confirm specific access procedure involving a button sequence.

•What is the proper way to load my Speed Queen washer to prevent damage?

Avoid tightly packing the drum. Leave enough space for clothes to move freely during the wash cycle. Typically, filling the drum about three-quarters full is optimal.

•Where can I find replacement parts for my Speed Queen washer, such as a new agitator or wash basket?

Authorized Speed Queen parts distributors, appliance parts retailers (online and local), and the Speed Queen website are good sources. Have your model number ready when ordering.

Speed Queen Washer: Clothes Torn or Damaged After Wash - Troubleshooting Guide

Technical Background:

Symptoms:

Possible Causes:

Solution:

Safety Warning:

Prevention:

Expert Tip:

Frequently Asked Questions

•How do I access the diagnostic mode on my specific Speed Queen model?

•What is the proper way to load my Speed Queen washer to prevent damage?

•Where can I find replacement parts for my Speed Queen washer, such as a new agitator or wash basket?

Related questions

Technical Background:

Symptoms:

Possible Causes:

Solution:

Safety Warning:

Prevention:

Expert Tip: