Frequently Asked Questions
•What is the correct amount of HE detergent to use?
Typically, 1-2 tablespoons of HE detergent is sufficient for a normal-sized load. Always refer to the detergent manufacturer's instructions.
•How do I access the water inlet valve for testing?
The water inlet valve is usually located at the back of the washing machine, behind an access panel. You'll need to remove the panel using a 1/4-inch nut driver to access the valve.
•What if the water pressure is already low?
If the water pressure is low (below 20 PSI), contact a plumber to investigate the household water supply. Low water pressure can affect the washer's performance and cause various issues.