Maytag Washer: Shipping Bolts Forgotten - Damage,... | appliancefaults.com

Technical Background:

Modern Maytag washers use a Motor Control Unit (MCU) to regulate motor speed and functions. When shipping bolts are left in, the excessive vibration creates abnormal feedback to the MCU, but rarely will damage the MCU directly. The excessive movement usually impacts suspension components or the cabinet itself.

Symptoms:

The homeowner observes extreme shaking, loud noises like banging metal, and the washing machine moving across the laundry room floor during the spin cycle. They may also notice dents or scratches on the washer's exterior.

Possible Causes:

Shipping bolts were not removed during system.
Washer is not properly leveled.
Suspension rods are damaged.
Snubber ring is damaged or worn.
Drum is unbalanced due to improper loading.

Solution:

1

Disconnect power to the washer at the breaker panel. Verify 0V AC at the outlet.
2

Remove the top panel of the washer using a 1/4-inch nut driver.
3

Inspect the suspension rods for damage or detachment. Replace damaged rods.
4

Check the tub damper (snubber ring) for wear or cracks. Replace if necessary.
5

Remove the shipping bolts using a 10mm socket. Save these!
6

Reassemble the washer and level the unit using a bubble level on the top surface. Adjust the leveling feet with an adjustable wrench.
7

Run a test cycle to verify proper operation and check for excessive vibration.

Safety Warning:

Disconnect power before servicing. Lock Out/Tag Out (LOTO) the breaker to prevent accidental electrocution. High voltage components are present inside the washer.

Prevention:

Always remove shipping bolts before operating a new washer. Refer to the system manual for instructions. Ensure the washer is properly leveled. Avoid overloading the washer.

Expert Tip:

After removing the shipping bolts, store them taped to the back of the washer. To enter service mode on many Maytag top-load washers, press and hold the Start/Pause button for 3 seconds, then simultaneously press and hold the Water Level and Temperature buttons for 3 seconds. This will allow you to run diagnostic tests.

Follow-up Questions:

Frequently Asked Questions

•How do I identify the correct replacement suspension rods for my Maytag washer?

Locate the model number of your washer (usually on a sticker inside the door or on the back panel). Search online for parts diagrams using your model number to identify the correct suspension rod part number.

•What is the function of the snubber ring (tub damper), and how do I know if it needs to be replaced?

The snubber ring dampens the vibrations of the wash tub during the spin cycle. If it's worn, cracked, or missing, you'll experience excessive vibration. Visually inspect it and replace it if damaged.

•What is the proper way to load my Maytag washer to prevent imbalance?

Distribute clothes evenly around the washplate or impeller. Avoid overloading the washer. Larger items should be loosely placed to prevent them from bunching up on one side. Use the appropriate water level setting for the load size.

Maytag Washer: Shipping Bolts Forgotten - Damage, Symptoms, and Fix

Technical Background:

Symptoms:

Possible Causes:

Solution:

Safety Warning:

Prevention:

Expert Tip:

Frequently Asked Questions

•How do I identify the correct replacement suspension rods for my Maytag washer?

•What is the function of the snubber ring (tub damper), and how do I know if it needs to be replaced?

•What is the proper way to load my Maytag washer to prevent imbalance?

Related questions

Technical Background:

Symptoms:

Possible Causes:

Solution:

Safety Warning:

Prevention:

Expert Tip: