Hotpoint Washer Not Finishing Cycle: Troubleshooting... | appliancefaults.com

Technical Background:

The washer's MCU monitors various sensors, including the pressure switch (water level), door lock switch, and motor speed. If any of these sensors provide incorrect or missing data, the MCU may halt the cycle or get stuck in the sensing phase. Voltage paths to these components must be verified.

Symptoms:

The Hotpoint washer starts the cycle and fills with water, but it gets stuck on the sensing light or doesn't progress through the wash, rinse, and spin cycles. The cycle may time out without completing.

Possible Causes:

Faulty pressure switch
Blocked drain pump or drain line
Defective door lock switch
Issues with the motor control unit (MCU)
Load imbalance
Clogged air dome/pressure hose

Solution:

1

Unplug the washer from the power outlet and turn off the water supply.
2

Check the drain hose for kinks or clogs. Remove the hose and flush with water to clear any obstructions.
3

Inspect the drain pump filter for debris. Clean the filter if necessary.
4

Verify the pressure switch hose is securely attached to the tub and the pressure switch. Check for cracks or damage.
5

Use a multimeter to test the door lock switch for continuity when the door is closed. Replace if faulty. If no continuity when the door is locked, replace the door lock switch.
6

Examine the wire harness connections to the MCU and motor for loose or damaged wires. Use a 1/4-inch nut driver to secure any loose connections.
7

Run the washer in diagnostic mode to check for error codes. Refer to the service manual for code definitions and troubleshooting steps. Use a 5/16-inch socket to remove the rear panel for MCU access.

Safety Warning:

Disconnect power to the appliance at the breaker panel before performing any repairs. High voltage is present when the appliance is powered. Use proper Lock-Out/Tag-Out (LOTO) procedures.

Prevention:

Regularly clean the drain pump filter to prevent clogs. Avoid overloading the washer. Inspect the drain hose for kinks or damage. Use the correct type and amount of detergent.

Expert Tip:

To enter service mode on many Hotpoint washers, press and hold the Start/Pause button while simultaneously pressing the cycle select button 3 times within 5 seconds. Refer to the service manual for the specific procedure for your model.

Frequently Asked Questions

•How do I access the drain pump filter on my Hotpoint washer?

The drain pump filter is typically located behind a small access panel at the bottom front of the washer. You may need a flathead screwdriver to open the panel. Have a towel ready to catch any spilled water.

•What voltage should I expect to see at the door lock switch?

You should see 120V AC at the door lock switch when the washer is attempting to lock the door.

•Where is the pressure switch located?

The pressure switch is typically located at the top of the washer, near the control panel. It has a small hose connected to it that runs to the bottom of the wash tub.

Hotpoint Washer Not Finishing Cycle: Troubleshooting Guide

Technical Background:

Symptoms:

Possible Causes:

Solution:

Safety Warning:

Prevention:

Expert Tip:

Frequently Asked Questions

•How do I access the drain pump filter on my Hotpoint washer?

•What voltage should I expect to see at the door lock switch?

•Where is the pressure switch located?

Related questions

Technical Background:

Symptoms:

Possible Causes:

Solution:

Safety Warning:

Prevention:

Expert Tip: