Frequently Asked Questions
•What is the correct torque specification for the motor mount bolts?
The motor mount bolts should be tightened to 8-10 ft-lbs.
•Where can I find replacement suspension rods for my Hotpoint washer?
You can find replacement suspension rods at most appliance parts retailers, both online and in brick-and-mortar stores. You'll need the model number of your washer to ensure you get the correct part.
•How do I properly balance the load in my washing machine to prevent future damage?
Distribute clothes evenly around the wash plate. Avoid washing single heavy items without balancing them with other items of similar weight. If a load is unbalanced, the washer will usually detect this and attempt to redistribute the clothes. However, manually redistributing the load can sometimes resolve the issue faster. Try again after redistributing the load.