Frequently Asked Questions
•How do I access the drain pump filter on my Hotpoint top load washer?
The drain pump filter is typically located behind a small access panel at the bottom front of the washer. You may need a 1/4-inch nut driver or screwdriver to remove the panel. Be prepared for some water to spill when you remove the filter.
•How do I test the drain pump motor with a multimeter?
Unplug the washer and disconnect the wires to the drain pump motor. Set your multimeter to measure resistance (Ohms). Place the probes on the motor terminals. You should see a resistance value, typically between 5 and 20 Ohms. An open circuit (infinite resistance) indicates a bad motor. Always refer to the wiring diagram.
•What voltage should I expect at the drain pump when it's supposed to be running?
You should measure approximately 120V AC at the drain pump motor terminals when the washer is in a cycle that requires draining. Use caution when measuring live voltage.