Frequently Asked Questions
•How do I access the diagnostic mode on my Hotpoint washer?
The procedure varies depending on the model. Typically, it involves pressing a specific sequence of buttons on the control panel within a short time frame. Consult the service manual or search online for your specific model number.
•What type of grease should I use when replacing tub bearings?
Use a high-quality, waterproof, high-temperature bearing grease. Avoid using general-purpose grease, as it may not withstand the harsh conditions inside the washer.
•How do I determine if the noise is coming from the motor or the tub bearings?
Remove the drive belt (if applicable) and spin the motor and tub independently. If the noise persists when spinning the tub, the bearings are likely the problem. If the noise is present when running the motor without the belt, the motor is the likely cause.