Frequently Asked Questions
•How do I know if the touchpad is faulty?
You can test the touchpad using a multimeter in continuity mode. Each button should show continuity when pressed. A lack of continuity or erratic readings indicate a faulty touchpad.
•Where can I purchase a replacement control board?
Replacement control boards can be purchased from appliance parts suppliers online or from local appliance repair shops. Make sure to provide your microwave's model number to ensure you get the correct part.
•What voltage should I expect to read on the high voltage capacitor?
The high voltage capacitor can hold a dangerous charge even after the microwave is disconnected. If you are qualified to check it, you should measure several thousand volts DC. However, always discharge the capacitor before touching it.