Frequently Asked Questions
•How do I know if my water filter is a genuine Hotpoint part?
Genuine Hotpoint filters will be branded with the Hotpoint logo and part number. Purchase replacements only from authorized retailers or the manufacturer's website.
•What is the proper way to sanitize the water lines and reservoir?
Mix 1 tablespoon of bleach with 1 gallon of water. Pour the solution into the water reservoir (if accessible) and allow it to sit for 5 minutes. Dispense the solution through the water dispenser until the reservoir is empty. Flush the system with at least 3 gallons of fresh water to remove all traces of bleach.
•If the water still tastes like plastic after replacing the filter with a genuine part, what else could be causing the issue?
If the taste persists after replacing the filter with a genuine part, there may be an issue with the water supply itself. Test your household water supply for contaminants or consider installing a whole-house water filtration system.