GE Washer E3 Error: Tub Hitting Door Glass Troubleshootin... | appliancefaults.com

Technical Background:

The E3 error code on a GE washer typically indicates an imbalance or excessive vibration detected by the machine's control board (MCU). The MCU monitors signals from various sensors, including those related to tub position and vibration. An imbalance, caused by worn suspension components or other factors, can trigger the error code and cause the tub to contact the door glass.

Symptoms:

The washing machine displays an E3 error code and the tub is hitting the door glass during operation, particularly during the spin cycle. The machine may also vibrate excessively or make unusual noises.

Possible Causes:

Worn suspension rods
Damaged tub dampening straps
Unlevel washer
Foreign object lodged between the tub and outer tub
Failed bearing(s)
Excessive load size

Solution:

1

Unplug the washer from the outlet.
2

Remove the top panel of the washer using a 1/4-inch nut driver.
3

Inspect the suspension rods for wear or damage. Replace if necessary. Measure the rod length (approximately 24-28 inches) and ensure replacements match.
4

Examine the tub dampening straps for breaks or looseness. Replace if damaged. Straps are typically secured with clips or screws.
5

Use a level to check if the washer is properly leveled. Adjust the leveling legs as needed. A slight forward tilt (1/4 inch) can aid drainage.
6

Manually rotate the tub to check for obstructions or grinding noises. Investigate and remove any foreign objects.
7

If grinding noises persist, suspect a bearing failure. This requires significant disassembly and specialized tools. Consider licensed technician repair.

Safety Warning:

Disconnect power to the washer at the breaker panel before attempting any repairs. Capacitors within the machine can hold a dangerous charge even after the unit is unplugged. Wear appropriate safety gear, including gloves and eye protection.

Prevention:

Avoid overloading the washer. Regularly inspect the suspension components for wear. Ensure the washer remains level. Clean the machine periodically to remove debris.

Expert Tip:

To enter service mode on some GE washers, press and hold the Start/Pause button while simultaneously pressing and releasing the Power button. Refer to the service manual for your specific model for detailed diagnostic procedures.

Frequently Asked Questions

•How do I check the washing machine's bearings?

To check the bearings, with the washer unplugged, manually rotate the inner tub. Listen for any grinding or rumbling noises. Also, try to move the inner tub up and down. Excessive play suggests worn bearings.

•What are the correct replacement suspension rods for my model?

The correct replacement suspension rods depend on the specific model of your GE washer. Locate the model number (usually on a sticker near the door or on the back of the machine) and search online appliance parts retailers using that model number.

•How do I properly level my washing machine?

Use a bubble level placed on top of the washing machine. Adjust the front leveling legs by turning them clockwise or counter-clockwise until the bubble is centered. The rear legs may be self-leveling or require manual adjustment, depending on the model.

GE Washer E3 Error: Tub Hitting Door Glass Troubleshooting

Technical Background:

Symptoms:

Possible Causes:

Solution:

Safety Warning:

Prevention:

Expert Tip:

Frequently Asked Questions

•How do I check the washing machine's bearings?

•What are the correct replacement suspension rods for my model?

•How do I properly level my washing machine?

Related questions

Technical Background:

Symptoms:

Possible Causes:

Solution:

Safety Warning:

Prevention:

Expert Tip: