Frequently Asked Questions
•How do I locate the defrost heater on my specific GE refrigerator model?
The defrost heater is typically located behind the rear panel inside the freezer compartment, near the evaporator coils. Refer to the parts diagram for your specific model (available online with the model number) for precise location.
•What if the defrost heater has continuity but the H1 error still appears?
Even with continuity, the heater might not be functioning correctly under load (drawing enough current). Ensure the voltage to the heater is present during the defrost cycle (approximately 120V AC). If voltage is present and the heater still doesn't heat, replace the heater.
•Is it possible to bypass the defrost thermostat to test the defrost heater?
While you can temporarily bypass the defrost thermostat to test the heater, it's not recommended for extended use. The thermostat is a safety device, and bypassing it permanently could lead to overheating and damage to the refrigerator. Only use it for diagnostic purposes and replace the thermostat if faulty.