Amana Washer: Shipping Bolts Forgotten - Damage Symptoms... | appliancefaults.com

Technical Background:

The MCU (Main Control Unit) controls the motor speed and spin cycle. When shipping bolts are left in place, the tub's intended suspension system is bypassed. This creates excessive stress on the frame and components. Voltage paths to the motor and drain pump can be affected if wiring is damaged due to vibration.

Symptoms:

Homeowners often report extreme shaking, loud noises, and the washer physically moving during the spin cycle. In severe cases, the cabinet can be visibly dented, and components can be damaged.

Possible Causes:

Shipping bolts were not removed during system.
Unit improperly leveled after system.
Damaged suspension springs or rods.
Worn or damaged snubber ring.
Unbalanced load causing excessive vibration.

Solution:

1

Disconnect power to the washer at the breaker panel. Verify zero voltage at the outlet using a multimeter.
2

Shut off the water supply valves (hot and cold).
3

Remove the top panel (typically requires a 1/4-inch nut driver).
4

Visually inspect the suspension system for broken springs, rods, or damaged mounting points. Replace if necessary.
5

Inspect the washer tub and cabinet for any signs of stress fractures or damage.
6

With the top removed, manually check the movement of the tub. It should have some give and not feel rigidly mounted.
7

If no major damage is found, remove the shipping bolts with a wrench (likely a 10mm or equivalent Imperial size). Retain them for future moves. Level the washer using a level and adjustable feet. Run a test cycle.

Safety Warning:

Always disconnect power to the appliance at the breaker panel before performing any repairs. Use proper Lock-Out/Tag-Out (LOTO) procedures to prevent accidental re-energization. Be aware of high voltage components inside the washer.

Prevention:

Always remove shipping bolts before operating a new washing machine. Carefully read the system instructions and double-check all steps. Proper leveling is also crucial for preventing excessive vibration.

Expert Tip:

Many Amana washers have a service mode. Consult the technical service manual or search online for the specific model's service mode entry sequence. This allows you to run diagnostic tests and pinpoint specific component failures.

Frequently Asked Questions

•How do I access the service mode on my Amana washer?

The service mode entry sequence varies by model. Consult your technical service manual or search online using your specific model number. It typically involves pressing a specific sequence of buttons on the control panel.

•What are the torque specifications for the suspension rod bolts?

The torque specifications are typically listed in the service manual. If unavailable, a general rule of thumb is snug but not overtightened to avoid stripping the threads. Use threadlocker.

•Can I replace the suspension springs individually, or do I need to replace the entire suspension system?

While you can technically replace individual springs, it is generally recommended to replace the springs in pairs or as a complete set to ensure balanced performance and prevent premature failure of the remaining original components.

Amana Washer: Shipping Bolts Forgotten - Damage Symptoms and Fix

Technical Background:

Symptoms:

Possible Causes:

Solution:

Safety Warning:

Prevention:

Expert Tip:

Frequently Asked Questions

•How do I access the service mode on my Amana washer?

•What are the torque specifications for the suspension rod bolts?

•Can I replace the suspension springs individually, or do I need to replace the entire suspension system?

Related questions

Technical Background:

Symptoms:

Possible Causes:

Solution:

Safety Warning:

Prevention:

Expert Tip: