Frequently Asked Questions
•How do I determine the correct replacement part number for the shift actuator?
Locate the model number of your washing machine. This is typically found on a sticker inside the door or on the back panel. Use the model number to search for compatible shift actuators online or consult with a parts supplier.
•What are the symptoms of a failing MCU besides the shift actuator not working?
Other symptoms of a failing MCU include erratic behavior of the washer, such as randomly stopping mid-cycle, displaying incorrect error codes, or failing to respond to button presses.
•How do I check the drain pump for clogs or obstructions?
Unplug the washer and locate the drain pump, usually at the bottom front or rear. Disconnect the hoses and inspect the pump impeller for any debris, such as lint, coins, or small objects. Remove any obstructions and reassemble.