Frequently Asked Questions
•How do I access the drain pump on my specific Amana top load washer model?
The access varies by model. Generally, you'll need to remove either the front or rear panel. Consult the service manual for your specific model, available online with the model number. Common tools include a 1/4-inch nut driver and a Phillips head screwdriver.
•What voltage should I expect to see at the drain pump when it's activated?
You should measure approximately 120V AC at the drain pump connector when the control board is sending the signal to drain. Use a multimeter to check the voltage. If there's no voltage, the issue is likely with the control board or the wiring.
•My drain pump seems fine, but the washer still won't drain. What else could be the problem?
If the pump is working and there are no obstructions, the water level sensor may be faulty. The MCU uses the water level sensor data to determine when to activate the drain pump. If the sensor is defective, it may not signal the control board to drain the water.